مدير فرع
servcorp
مجموع سنوات الخبرة :14 years, 10 أشهر
•Identifying, developing and managing client/business relationships
•Business development and marketing for new business
•Networking and event management
•Database management
•Management of financials including budgets and forecasting
•Team management, training and development
Responsible for business development in the private sector, school account management and sales of the “ I Read Arabic” platform across KSA.
Managing the sales team and establishing sales policies.
Planning and launching marketing campaigns.
Building relationships with schools and teachers to ensure brand loyalty and renewals.
Deliver and manage trainings on products.
Control customer account details on CRM.
Working on IRA sales growth strategies in new geographies.
Working closely with the technical and content teams to optimize the product according to feedback from stakeholders.
Conducting frequent customer research and focus groups to gauge brand and product experience & value.
Attending seminars, workshops and trade events to build stakeholder network.
Limited contract - Temporary 3 Months
Conduct marketing research to identify industry trends and commercial opportunities.
Develops financial strategies by guiding to establish financial goals; matching goals to situation with appropriate financial plans.
Perform financial analysis to support business development planning.
Develop and implement a marketing strategy according to objectives and budget.
Prepare detailed proposals and marketing plans.
Advise on branding, positioning, communications and other marketing issues.
Business Opportunity Assessment:
Market research and competition analysis.
Preparing financial feasibility studies, and risk analysis.
Preparing detailed business plans.
Execution of approved projects:
Executing the approved business plans.
Responsible for all the operational aspect for executing the projects including but not limited to the following:
o Deciding on the new retail locations.
o Recruiting the needed staff.
o Engineering - following up with the engineers/ designers for retail decoration and design.
o Marketing and communication plan - following up with the marketing executives and agencies for website development, brochures, social media etc…
o Implementing customer-service standards.
Regular and timely reporting of project progress to the CEO.
Leading and monitoring work in process and projects profitability.
Major achievements:
Achieved the execution of approved business plan of “Inside-Out” project in Khobar/ Saudi Arabia according to planned period and approved budget.
I am currently planning a new phase of the project through opening the same branded retail shop in multiple new locations in Saudi Arabia.
Responsible for executing the market research and the financial feasibility and for any new potential investments.
Providing a complete range of personal and corporate banking services to clients such as deposits, withdrawals, transfers, account statement inquiries, bill and direct payments.
Undertook the daily planning of the cash shipments in and out of the branch. Prepared cash orders for corporations.
Managed balancing the tellers at the end of each business day and ATM machines twice a week. Reported daily results to branch manager.
Selling of various products to clients (Credit Cards, Mortgage, Loans, and Bancassurance) in order to achieve branch target.
Prospecting and identifying new leads and pitching to the clients.
Preparing compliance reports and money laundry standards.
Documenting financial transactions by entering accounts information.
Monitor cash balances and requirements.
Participating in the budgeting and forecasting process.
Leading financial audit process.
Achieved breakthrough results yielding the highest sales records in the last two quarters.
Prepared feedback on procedures and recommendations for improved sales to the sales manager.
Helped customers in selecting products.
Developed clientele by sustaining client profiles, and sending them sales notifications, “thank you” mails and special offers.
Maintaining merchandise standards and visual standards.