General Manager Logistics
Future Freight Co. FZC
Total years of experience :17 years, 10 Months
Freight Brokarage dealing with worldwide agents. Chartering of vessels and cargo jets. Highly professional to deal projects logistics and heavy logistics and bidding for projects. Contributes to the formulation of branch-level strategies / business plans.
Drives the designing of marketing/sales/ operations strategies/programs within the branch.
Cascades objectives, plans and targets formulated by the Mexx Global down to each departmental level of the branch.
Manages / monitors efforts of all departments in the branch to achieve synergies and ensure achievement of the operations, project coordination targets, and business plans.
Translates business plans into action plans with appropriately allocated resources required for achievement of the plan-objectives.
Ensures the cost of operations in the branch is kept within the sanctioned expenditure budgets for the department.
Drives the development and implementation of operations and product-innovation strategies by studying and analyzing data on customers, target groups, sales, territories, and competitors’ activity using integrated analytical functions.
Ensures that logistics services are delivered with speed, quality and reliability to differentiate its offering from competitors.
Seeks partnering opportunities with various global entities to generate business.
Ensures that proper Service Level Agreements (SLAs) are in place whenever branch avails subcontracted services.
Ensures proper coordination and communication with clients / consultants and internal divisions for international projects to achieve its objectives of on-time delivery, targeted profit margin and customer satisfaction.
Ensures the optimal utilization and regular upkeep of department-owned vehicles.
Liaises with government to ensure speedy clearance of customer shipment for international projects.
Ensures proper IT systems (e.g. project bidding, project planning and control, document management) are in place and processes which can unite diverse functions and processes into an integrated collaborative flow are defined.
Ensures the projects are executed as per contract and are delivered on-time with minimal claims, accidents and low cost of operations.
Sets out specific performance standards in such key areas as sales, operations and customs clearance; evaluates performance against these standards; coaches and assists the department managers in improving their performance.
Ensures that the department is staffed with competent and motivated personnel as well as provides for optimum utilization of department managers. This includes selection of competent personnel, training, their evaluation, authority and careful allocation of work.
Follows procedures of reporting on performance, budgets and other reports required from time to time to the Board.
Logistics Manager, Key Accounts Manager & solution maker for all kind of Shipments/Projects
1. Sea Freight 2. Air Freight 3. Overland
Business development management overall liner business, vessels planning, business strategy, operations Management and Project handling, Chartering of Vessels & Aircrafts also planning for special movements.
Key Communicator, attending foreign/local meetings for business developments and discovers new business corridors.
Handling multinational Accounts
1. Schlumberger Oilfield Eastern
2. Halliburton (Middle East)
3. Petrofac Middle East
4. National Petroleum Services Co. (KSCC)
5. Kuwait Drilling Company KDC
6. IMCO Kuwait
7. Raith Engineering & Mfg. Co. W.L.L.
8. Pan East.
Import/Export Cargo Planning and on time delivery Management, supervision of Cargo forecasting & distribution services, Managing logistics personnel and logistics systems while directing daily operations.
Take responsibility to deliver the overall Cargo logistics solutions in compliance with and industry standards, while adhering to the company Cargo requirements. Heavy Control on developing and implementing policies and procedures, material flow, Risk management, and business continuity planning.
Having good hand in Project logistics, Engages the appropriate stakeholders to quickly and thoroughly define the project scope and applies firm but flexible change control to balance scope creep and necessary change.
Leads project contributors, analysts, and/or technical leads to define the requirements with sufficient detail and clarity so the resulting solution matches not only the written specification but also the real business need.
Operations: Created working relationships with customs/Port Authorities staffs and Importers/exporters. Key account representative / liaison between the staff and Managements regarding procedures or requirements. Import/export Shipment documentation and communication with Terminals, Port & Agents & Principles, and other companies.
Procedure & Control: Negotiated and contract rates with international freight companies, Vessel operating companies & Transportation companies. Resulted in reducing the customs brokerage service fees, freight forwarding fees Sea Freight & Local & International Transportation cost.
Processing export/Import documentation: Creating Liner B/L’s, House B/L’s, commercial invoices, packing lists, export declarations, hazardous cargo declarations, Shipping documentation, container stuffing, customs examination, pre-arrangements of Import/Export Manifest, Client management and Delivery Order process.
Business Development: Take on key role in annual business plans, market analysis, Development of Project /Reefer & General Cargoes. Develop the new sales plan and implement on sales activities according to market demands. Manage, Identify, set-up and develop the new strategic alliances in domestic & overseas to maximize the margins and increase revenue growth and generate more feet on street (FOS).
Ship Supervision: Supervise the vessel movement during vessel staying in Kuwait Sea and perform all custom formalities. More than 100 voyages of container vessels and more than 20 voyages of car carrier also some vessels of general cargo handled in Shuwiakh port. Taking care of all crew members and proceed with customs authorities for Kuwait entrance and departure and instruct to ship captain for next port schedule and whether. Managing labors working on vessel during loading and unloading. Communicate with stevedoring companies in order to cargo discharge in Kuwait. Prepare Terminal Departure Report in order to facilitate the respective users. Plan, Organize and monitor resources (people/equipment/time) to ensure a smooth and consistent vessel operation that satisfy internal and external users. Ensuring all the associates under my supervision are performing their jobs in a safe, efficient & effective manner. Facilitating with effective problem solving and root cause analysis as needed. Inspect the damage containers during vessel movement and prepare a detail report for principals
1. Agency Demurrage Controller
Monitor entry containers •Reporting to the principals •Follow up on Demurrage payments •Demurrage invoicing to consignees •Printing and faxing of statements •Authorize and raise credit notes •Handling of various demurrage queries with clients/principal/internal depts. •Liaising with staff and management •Resolve account queries when required
•Retrieve statements and age analysis •Follow-up on collections
•Placing clients on the Demurrage deposit system •Principal allocations- check and amend final allocations before forwarding to management •Control demurrage parameters for all regions- maintaining logic rules •Raise demurrage refunds utilizing a specific process •inform Principal of all local and public holidays via the Web •Authorize refunds making sure that no demurrage is outstanding •Supervise demurrage staff in all canters •Follow-up with all regions import containers lists O/S for 15 days- queries & correspondence raised with tracking, imports and client until empty turn-in •Check DD collection reports from Principal and verify correct amounts due.
Turn -in Fess:
•Handle the entire process to remit turn in fees to Principal pull reports for the various depots and ascertain amount to pay •Resolve all queries found on the reports and check for duplications •Resolve all queries brought up by Principal.
•Forward all uncollected turn in fees to imports and follow up until collected •Authorized refunds of turn in fees- First to check if collected ad then if not permitted through to Also to confirm if damage free
Claims Handling :
Claim/Loss prevention: Controlling demurrage collection process & communicate with principals regarding discounts on large amounts. Communicating with personal lawyers for litigation of Over due Demurrage cases. Following prejudice Claims & Court cases with leagl Dep of Kuwait import cargo dry and reefer containers from consignees and insurance companies on the behalf of Line. Cargo/containers survey for inspection purpose. Communicate with Kuwait customs and Municipality in order to destruction of cargo. Taking care of damaged line containers and repairing procedure. Handling the demurrage claims, in court and communicating with principles; Solving and investigating customers long-standing or complex problems passed on by department personals. Developing customer's services standards, policies and procedures for the organization.
TASK ORDER 147; Working with movement controller team of KBR for US Army.
To control the movement of convoys in the camp, lay down yards.
Supervise convoys coming from Iraq or other country, ensuring safe movement and placement in assigned location.
Maintain filing system and records as necessary for MCT organization and control.
To help maintain effective lines of communications with regard to movement control matters between supervisors, convoy commanders and employee.
Manage movement control team staff and organize their duties.
Making a report for inbound container, outbound container, and convoy's trip tickets.
Files maintain records and log sheets.
Operate and maintain the Movement Tracking System (MTS)
Gather data and transpose information from a Transportation Control Movement Document
(TCMD).
Validated all vehicles, drivers, and cargo documentation to meet the Kuwaiti Customs requirements.
Well versed in ITV (In-Transit Visibility) RF (Radio Frequency) tag writing.
To maintain the container management system through IBS-CMM.
BBA Honors
Textile Desinging creative work Manually & Adobe Photoshop
D.Com Accounting/Trade/Statistics/commrece Typing
