Administration Manager
Al Mulla Rental & Leasing Co.
Total years of experience :23 years, 6 Months
Though my designation was "Administration Manager", the exercised functions were far beyond that title as briefed below:
• HR functions including maintaining the national manpower quota for tenders’ eligibility.
• Assessed personnel performance
• Handling issues of Kuwait Traffic Department to keep our file open for vehicles’ ownership transactions.
• Public Relations Issues (buildings' and shops' engineering drawings, commercial licenses (new and current), other formal licenses and clearances, registration of our company at all ministries and governmental bodies).
• Buildings maintenance and preparations of new branches (A/c, electricity, plumbing, lighting system, furniture, ceramic & tiles, floors, etc.).
• Kuwait Fire Department’s issues (fire protection systems projects, fire licenses, maintenance, etc.).
• Ministry of Electricity and Water issues in coordination with HO-Public Relations section (subscriptions - new and current - and electricity interruptions and disconnections).
• Health, safety, and environmental issues, HSE, for all branch locations.
• Handling Legal issues - 400 cases - in addition to drafting lease- & local dealers’ contracts. This function consumed a huge amount of time as some cases required attending court experts’ sessions, or police stations.
• Outstanding collection for legal cases. Collected KD 222K from Apr'19 - Mar'20.
• Police stations issues (absconding vehicles, staff issues, etc.) in coordination with legal department.
• Following up and maintaining of telephones (landline, hotline, IP system, staffers' mobile lines through Al Mulla Group contracts).
• Controlling of pantry items and vending machines.
• Supervision and follow-up of cleaning services, plus the recently required sterilization function for all AMRL branches and camps.
• Supervision and follow-up of security services by G4S of company’s locations and shops.
• CCTV.
• Stationery and pre-printed forms with least prices and best quality, with thorough revision and continuous update.
• Uniform and dress codes.
• IT and internet issues in coordination with IT Department and external contractors.
• Company labor camps.
• Fuel cards with PetroEasy, service provider.
In 1985, Gulf Group for Mechanical and Electrical Works Company LLC was established as an Electromechanical Services Company to meet the growing and challenging needs of Kuwait market. Today Gulf Group has grown into a dynamic force in the fields of electromechanical equipment installation and maintenance, trading (GE bulbs and lamps), supplying industrial equipment supplies and services throughout the Gulf. . Gulf Group is the sole agent for AHA (American Heart Association) in Gulf and Middle East.
I served as HR manager and consultant to management on Human Resources related issues, and formulates partnership across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization.
My main duties are:
1. Develop and maintain policies and procedures of HR Department.
2. Develop the HR Relations (Personnel) strategies, performance development, business plans, budgets and resources in accordance with the company overall strategy and direction.
3. Oversee the governmental issues of residences.
4. Direct and manage all the HR relations services (HR Employees Services, Payroll, HRMIS, HR Communications and welfare activities) and ensures the proper implementation of personnel policy and procedures.
5. Ensure that activities meet and integrate with organizational requirements for quality management, health and safety, legal stipulations, etc.
6. Develop and maintain bilingual Employee Handbook in accordance with the Kuwaiti labor law
7. Organize Personnel Admin files; Payroll archives on a long period basis in order to keep documents in compliance with the law and relevant internal procedures.
8. Oversee compliance with all employment laws and regulations.
9. Handle employees’ complaints, grievances and disputes.
10. Conduct Exit and Stay Interviews.
11. Develop a retention strategy and working with line managers to implement it.
12. Work smartly and closely with management and employees to improve work relationships, maintain high morale, implement organization’s culture, and increase productivity and retention.
13. Work closely with division managers and advice on best incentive scheme that is linked to the sales/profit.
14. Work with line managers on evaluation appraisals.
15. Attendance control and implementing disciplinary rules.
16. Control Payroll.
17. Oversee leave request and calculate dues.
18. Oversee indemnity calculations.
19. Identifying training needs for business units and staff.
20. Monitor delivery of training programs to ensure the learning objectives are achieved.
21. Handle employees’ medical/legal issues with our insurance company.
22. Develop a structured orientation program that meets the company's objectives.
23. Monitor and participate in employee’s relation activities within the department.
Al Kazemi Group of Companies is containing of more than 20 companies, working in the fields of Shipping, Contracting, Trading, Real Estate, Transport, Car Rental, and Hotels Industry Courier Express. It is considered the biggest and oldest company in shipping field
As IT & HR Manager and senior developer my major duties covered:-
1. Develop policies and procedures of HR Department.
2. Analyze and develop Human Resources in the first place, and automate their work.
3. Attendance Control and implementing Disciplinary Rules
4. Passports, Shouoon and formal papers preparations and followup
5. Prepare Payroll and Bank Letters.
6. Process leave request and calculate dues and issue transfer letters.
7. Calculate indemnities.
8. Supervising Group Website development.
9. Restructuring Group’s IT Department to match the new ambitions of our board.
3 Tier Factory company is a software development company, established by group of enthusiastic professional partners. I joined to build my own system, Giant Broker, I tried to put all my experience and knowledge in Finacial Brokerage and its Accouting in place.
As Senior Systems Analyst and senior developer my major duties covered :-
1. Development of new software, namely Giant Broker, by analyzing the client needs and matching them to the new software developed.
2. Project manage the end-to-end design, planning of full spectrum and project deliverables.
3. Building Database tables, views, functions and stored procedures and establishing relationships between tables.
4. Migrating data from old system to Giant Broker
5. Implementation of Giant Broker, receiving feedback and fixing bugs and enhancing system performance.
6. Setting new maintenance plan to minimize the its cost and making it more efficient by using VPN.
Special Systems Company is a software development company specializing in Financial Systems Products (i.e. Portfolio Manager and Broker Manager) for banks, stock markets, and brokerage and investment companies. It has provided software systems in Jordan and the Gulf since 1981. SSC also provides Systems Analysis, Specific Development, Implementation and Support to its clients. Main clients for SSC are Arab Bank, Islamic Bank, Union Bank, Trust Investment Co in Jordan and Financial Services Co, Al-Madina Financial Investment, Oman & Emirates Investment Co, Al-Barakeh Financial Services in Oman.
As Project Manager my major duties covered :-
1. Establish a framework on a profit making business unit for Muscat branch.
2. Development of new businesses for SSC by analyzing the clients' needs and matching them to the new softwares developed.
3. Project manage the end- to-end design, planning of full spectrum and project deliverables and costing to market the new softwares for SSC
4. Evaluate potential and latest financial software and market needs.
5. Project manage new service and product deployment by assigning works to team members.
6. Consult, study and coordinate implementation requirement for potential customers till migration completes.
7. Provide pre-sales support to new clients by preparing recommended proposal.
8. Provide periodic hardware maintenance and assistance to existing clients.
Arab Consultants was established in 1992 as a consultancy firm on startup and underwriting of stock firms in Jordan. It also provides consultancy services to companies dealing with commercial projects. Founded by ex-partners of the famous Talal Abu-Ghazaleh Group of professional services firms in the field of accounting, management consulting and intellectual property, and digital knowledge, Arab Consultants main client is the UN International Bank.
As Head of Computer Department my main duties covered:-
1. Analyzing the shareholder systems, running in 45 stocks firms.
2. Anaylzing the existing underwriting software in-house developed.
3. Recommend operation procedures and work flow for stock division in stock companies including reconstructing to migrate into new systems.
4. Advising existing clients in the enhancement and amendments of existing systems by developing new software that match their needs.
