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MOHAMED ABDALMAGEED, Network Support Engineer

MOHAMED ABDALMAGEED

Network Support Engineer

GECAT LTD. CO.: Tanajib Area IT Division, Saudi Aramco

Location
Saudi Arabia
Education
Bachelor's degree, Elctronics Engineering (Computer)
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Network Support Engineer at GECAT LTD. CO.: Tanajib Area IT Division, Saudi Aramco
  • Saudi Arabia - Khobar
  • My current job since May 2015

• Working as Network Technical Support for TAN AITD covering Multible Aramco Sites.
• Editing & verification of Network infrastructure in GIS application.
• Configuration, Troubleshooting, Installation of LAN Switches
• Installation, Troubleshooting of Routers Firewall an IPSs.
• Configuration, Troubleshooting, Installation of Wireless Access Point.
• Managing & Troubleshooting of network devices through Network Management System (NMS).
• Managing & Creating Change Request for Infrastructure Change through BMC Remedy System for Infrastructure Change.
• Work on BMC Remedy system and Knowledge verifying Assets, Verifying Status of Service Request through SAP System.

Electronics Engineer at Salamat Halalak For Security Systems
  • Saudi Arabia - Riyadh
  • February 2015 to April 2015

• Installing and troubleshoot Security systems (CCTV, Finger print, Home Central and intercom).

Computer Engineer at Mapco For Computer & Mobile
  • Saudi Arabia - Riyadh
  • June 2014 to January 2015

• Troubleshooting & Repairing Computers & Laptops (Software).

IT Support Engineer at Mawalej Information System Company
  • Saudi Arabia - Riyadh
  • January 2014 to May 2014

• Help Desk: troubleshoot and repair users’ computer issues (Software & hardware).
• Troubleshooting and resolving Network Problems.

IT Support Engineer at Mawalej Information System Company
  • Saudi Arabia - Riyadh
  • January 2014 to May 2014

• Help Desk: troubleshoot and repair users’ computer issues (Software & hardware).
• Troubleshooting and resolving Network Problems.

Computer Engineer / IT Audit at National Audit Chamber - Sudan
  • Sudan - Khartoum
  • January 2012 to March 2013

• Troubleshoot and repair users’ computer issues (Software & hardware).
• Support IT systems inspection and preparing IT audit Reports.
• Trainer of Windows system basics operation with Microsoft Office Package (Word- Excel - PowerPoint).

Basic Computer Applicatioins Instructor at Stately Institute for Computer and Languages
  • Sudan - Khartoum
  • August 2012 to January 2013

• Teach Windows system basics operation with Microsoft Office Package (Word- Excel - PowerPoint).

Computer Maintenance Instructor at Stately Institute for Computer and Language
  • Sudan - Khartoum
  • September 2009 to September 2010

• Teach computer general hardware disassemble and installing.
• General computer hardware faults troubleshooting and repairing.
• Installing windows operating system and basic application.

Network Engineer at Tasabeeh for Computer & Internet Service
  • Sudan - Khartoum
  • June 2008 to July 2010

• Installing and preparing internet café networks.
• Troubleshooting and resolving Network Problems.

Education

Bachelor's degree, Elctronics Engineering (Computer)
  • at Sudan University for Sicen & Technology
  • November 2006

The college of Engineering in Sudan University of Science and technology awards degree of Bachelor in Electronics Engineering for two specializations : Communications and Computer Engineering.

Specialties & Skills

Technical Support
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Computer Operations
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LAN management
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Computer Maintenance
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Data Entry
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Typing
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Computer operation
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Excel
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Languages

English
Expert
Arabic
Native Speaker

Memberships

(National Audit Chamber - Sudan) ديوان المراجعة القومي
  • (member) عضو
  • January 2012
(Engineering Council Sudan)المجلس الهندسي السوداني
  • (Engineer )عضو مهندس خريج
  • April 2009
Saudi Council of Engineers
  • Electronics Engineer
  • July 2020

Training and Certifications

NSE-2 Network Security Institute (Certificate)
Date Attended:
July 2021
Valid Until:
July 2023
CCNA Routing and Switching (Certificate)
Date Attended:
February 2020
Valid Until:
August 2023
CCNA (Certificate)
Date Attended:
February 2020
Valid Until:
August 2023
NSE-1 Network Security Institute (Certificate)
Date Attended:
June 2021
Valid Until:
June 2023
ITIL V4 Foundation (Certificate)
Date Attended:
April 2021
IT department operation (Training)
Training Institute:
Ministry of National Cooperation
Date Attended:
March 2011
Duration:
240 hours
Small Projects Management (Training)
Training Institute:
Graduates Training Center
Date Attended:
October 2011
Duration:
40 hours
Audit in I.T Environment Training. (Training)
Training Institute:
World Bank, Sudan
Date Attended:
April 2012
Duration:
40 hours
Audit on Windows Systems Environment (Training)
Training Institute:
UNDP and facilitated by (PWC) and National Audit Chamber in Sudan
Date Attended:
December 2012
Duration:
50 hours
Excel Professional Course (Training)
Training Institute:
https://www.rwaq.org/
Duration:
40 hours
Helicopter Under Water Escape Training. (Certificate)
Date Attended:
June 2019
Customer Service Training (Training)
Training Institute:
Saudi Aramco- Leadership Center.
Date Attended:
September 2019
Duration:
10 hours

Hobbies

  • (Reading & Writing) الكتابة و القراءة