محمد عبد الفتاح, Relationship Manager

محمد عبد الفتاح

Relationship Manager

British Embassy Cairo

البلد
مصر - القاهرة
التعليم
دبلوم, Project managment
الخبرات
22 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 3 أشهر

Relationship Manager في British Embassy Cairo
  • مصر
  • أشغل هذه الوظيفة منذ أبريل 2018

Duties of the Client Relationship Manager. Building and maintaining relationships with clients and key personnel within clients and embassy. Conducting business reviews to ensure clients are satisfied with their products and services. ... Updating the CRM and ensuring account managers are aware of changes within clients.

Police officer (senior PC) في Metropolitan police- london uk
  • بريطانيا العظمى
  • مارس 2014 إلى ديسمبر 2018

Maintain the law and order (Protect members of the public and their property; and prevent, detect and investigate crimes)
controlling traffic, patrolling neighbourhoods, responding to emergency calls, writing citations, delivering warrants, arresting violators and submitting incident reports in a timely mannerJob Title, Company Name; City, State —
Interviewing suspected criminals, taking statements, writing crime reports, gathering prosecution evidence, giving evidence in court, patrolling areas by food and car, making and processing arrests, searching suspects, responding to emergencies, controlling traffic/crowds, keeping the peace/mediating in tense situation, handling threat phone calls.

Police Community Support Officer (PCSO); London, Uk في Metropolitan police
  • بريطانيا العظمى
  • فبراير 2005 إلى فبراير 2018

frontline of neighbourhood policing according to the collage of policing.
dealing with minor offences, offering early intervention, providing support to police officers, conducting house-to-house enquiries, guarding crime scenes, providing crime prevention advice, monitoring CCTV cameras in public.

Business and relationship Manager, London, UK في Lloyds TSB
  • بريطانيا العظمى
  • مارس 2004 إلى أغسطس 2005

ssist with project work as required, which includes assisting IT team with Microsoft office program to ensure the security and health and safety of the business and organising and attendance of the Lloyds Government Leadership meetings.

Facilities Manager, London, UK في Lloyds banking group
  • بريطانيا العظمى
  • فبراير 2002 إلى سبتمبر 2004

Manage the overall services provided within the facility, Create a suitable environment for the purpose and needs of the facility, such as an office building, school, or hospital, Created a budget for various facility needs and expenses, Use best business practices to manage and reduce operation costs, Compare costs for various services and goods before choosing the best options for the facility, Managed the maintenance of the building by performing repairs or contracting maintenance services as needed, Tracking building upkeep as well as anticipated long- and short-term improvements and maintenance, Keep the surrounding grounds properly cared for and landscaped, arrange Interviews and hire certain facility employees and contractors, such as maintenance staff and janitorial services, Handle certain administrative tasks, such as preparing reports for facility owners, Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members, Respond to emergency situations or other urgent issues involving the facility.

الخلفية التعليمية

دبلوم, Project managment
  • في Campus education institute
  • مارس 2018

project management professional PMP

دبلوم, Human and Natural Resources Sciences
  • في Campus education institute
  • مارس 2018

Senior professional in Human Resource SPHR

ماجستير, Business Administration
  • في City & guilds
  • يوليو 2015
الثانوية العامة أو ما يعادلها, Customer service managments
  • في B tech
  • سبتمبر 2007
دبلوم, Business Administration
  • في University of South Wales – The Royal Welsh College of Music and Drama
  • سبتمبر 2003

Specialties & Skills

Management
Customer service

اللغات

الانجليزية
اللغة الأم
العربية
متمرّس
الايطالية
متوسط