Mohamed abdel mongy, Customer support

Mohamed abdel mongy

Customer support

Barclays Bank

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting and Audit
Experience
1 years, 10 Months

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Work Experience

Total years of experience :1 years, 10 Months

Customer support at Barclays Bank
  • Egypt - Cairo
  • November 2017 to April 2018

This job was a shift career for me and a great source of new experience Practice active listening - don’t interrupt customers, but engage them.Make sure you understand what they’re asking. Ask questions. You may have scripts and cues to read from, you should be cool juggling multiple tasks at work, you will need to think fast and be creative to solve

Assistant Store Manager at Sony
  • Egypt - Cairo
  • June 2017 to November 2017

Working as an assistant store manager to the sales team of IBS Sony branch that located
at Wadi Degla club. IBS Sony is a store that contain cellphone's
accessories and branded electronic devices. My role was managing and
handling the store through delegating the sales team to achieve their
assigned target. Moreover, I was responsible for organizing the time line
of employees as well as monitoring the sales and stocks of the store.
This job enhanced my management and leadership skills because of
leading a team to achieve a certain goal

Direct sales Support at Etisalat
  • Egypt - Cairo
  • January 2017 to May 2017

This job is having an enormous scope because it teaches me
independence in terms of making a sales plan and implementing it. To
explain, i was working with a team of four members who are
responsible for putting the plan, deciding the target market, and
convincing this market to buy the new lines of Etisalat. Moreover. This
job teaches me co-ordination and spirit which are two important factors
of a successful sales man

Sales Agent at Amer group
  • Egypt - Cairo
  • July 2016 to December 2016

Working as a sales man in Amer Group gave me such information about
the real estate of all porto in the north coast as i was working to
convince people to buy the product of the company. In addition, i was
able to communicate with different people from different societies
because the target market of Amer group company was greatly
significant; therefore, this job added a new exposure to my negotiation
skills.

Education

Bachelor's degree, Accounting and Audit
  • at Faculty of commerce Ain Shams university English section
  • May 2016

Specialties & Skills

Innovative Problem Solver
Detail Orientation
Planning and Organizational Skills
Foreign Languages
Strong Communication Skills
LANGUAGES
MANAGEMENT
MICROSOFT EXCEL
ONLINE RESEARCH
ORGANIZATIONAL SKILLS
PRESENTATION SKILLS
PUBLIC SPEAKING

Languages

Arabic
Native Speaker
English
Expert