Program Manager
Deloitte
Total years of experience :23 years, 9 Months
• Led the development and implementation of multiple digital healthcare programs for the Ministry of Health in KSA, focusing on digital transformation.
• Oversaw the creation of a comprehensive Strategic Management Ofice (SMO) and meticulously monitored progress towards strategic objectives, ensuring their successful achievement.
• Successfully planned and executed the E-Transformation Healthcare program, proactively addressing challenges and implementing decisive corrective actions.
• Established a robust governance framework for the programs, ensuring optimal oversight and eficient decision-making throughout their lifecycles.
• Built and maintained strong relationships with all stakeholders, including C-suite executives, fostering transparent communication and collaboration, which led to increased program buy-in and a smooth path to success.
• Analyzed project dependencies and interrelationships across multiple initiatives, implementing strategies to optimize coordination and improve overall program eficiency.
• Architected and spearheaded the launch of the Healthcare AI Excellence Program, pioneering the application of AI in diabetes and cardiovascular diagnosis.
• Empowered a cross-functional team of 40+ onshore and ofshore specialists, bridging the gap between clinical expertise (diabetes, cardiovascular) and cutting-edge AI tech, to co-create impactful solutions.
• Orchestrated a seamless alignment between clinical goals in diabetes and cardiovascular care with the AI development roadmap, ensuring every step of the program yielded tangible patient-centric outcomes.
• Took the helm in guiding Healthcare Client Engagements for the implementation of Claims HIE systems.
• Actively contributed to enhancing the Claim management system.
• Elevated client expectations and ensured the successful execution of implementations.
• Lead project planning, scheduling, monitoring, and reporting activities for small to medium projects.
• Facilitate needs assessment and development of project control solutions used for planning, scheduling, and tracking projects through integration of various Project Management tools
• Work with management on project proposals, bids, contracts, estimates, and schedules
• Develop and maintain project or program plans. Track, analyze, and report performance and progress
• Spearheaded project planning, scheduling, monitoring, and reporting efforts for small to medium projects.
• Actively guided needs assessment and the creation of project control solutions to enhance planning, scheduling, and project tracking by integrating various Project Management tools.
• Formulated and consistently updated program/project plans, and meticulously tracked, analyzed, and reported on performance and progress.
• Directed the healthcare Provider practice in the Middle East region, overseeing all aspects from business development through to rollout.
• Successfully delivered a variety of healthcare consultancy engagements, encompassing strategy planning, performance measurements, and costing eficiency improvements.
• Executed diverse Healthcare provider solutions, including Patient level costing, clinical pathways, and decision support systems.
• Led a mid-size team of 14 members, handling deployment and development responsibilities.
• Acted as the primary point of contact with the client for all delivery-related matters, assuming Program/Project manager responsibilities such as creating and executing plans, managing stakeholders, budgets, scope, teams, and coordinating with vendors.
• Headed the Ministry of Healths digital health transformation program from both B2B and B2C perspectives.
• Cultivated and maintained strong relationships with internal customers and external service providers.
• Deconstructed and strategically aligned the current Ministry of Health (MOH) strategy with actionable initiatives, programs, and projects, ensuring cohesive execution and measurable impact
• Masterfully bridged the gap between high-level MOH strategy and operational execution, meticulously mapping initiatives, programs, and projects to achieve strategic goals and optimize resource utilization.
• Confidently presented intricate and sensitive issues at the highest levels, substantiating discussions with evidence and offering appropriate solutions.
Delivered 2 enterprise projects on time, within budget, with highest quality, and high level of
customer satisfaction.
• Played a key leadership role on the design, development, and implementation of completely
redesigned Systems.
• Work closely with the team to conceptualize and develop project development plans that will help
improve the Department’s services and achieve its strategic objectives.
Managed and delivered more than 5 projects, two of which were enterprise-size, on time, on
budget, with highest quality, and high level of customer satisfaction.
• Implement ITIL standards and acting as incident/problem service manager.
• Coordinates all activities necessary to detect and analyze problems which may potentially affect
service.
• High-Tech project to facilitate the entry and exit from the airport using smart card and figure
print (without using the normal passport) on All UAE emirates.
Bachelor computer Science
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