Mohamed Ghatfan Al Twer

• Supervise daily operations for multiple retail stores across the central region.
• Monitor and audit KPI performance (ATV, IPC, conversion rates) to meet targets.
• Oversee brand performance, sales rankings, and ensure alignment with partners.
• Conduct regular meetings with suppliers and retail partners.
• Lead seasonal campaign planning and execution across all stores.
• Manage inventory and ensure stock accuracy across departments.
• Support onboarding and training of new team members.
• Coordinate with mall management to ensure store readiness and compliance.

• Led day-to-day store operations, team performance, and customer service.
• Trained and developed staff on luxury product knowledge and sales techniques.
• Monitored stock, visual merchandising, and sales targets.

• Supervised team performance and visual standards in luxury cosmetics.
• Coordinated with brands and suppliers on promotions and merchandising.

• Managed watch and jewelry sales section, achieving high sales growth.
• Provided training on product knowledge and customer engagement.

• Delivered customer service and supported brand promotions in luxury retail.