Mohamed Ali, BDM & Field Service Coordinator

Mohamed Ali

BDM & Field Service Coordinator

Al-Olaibi Medical Services

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Medical Sciences
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

BDM & Field Service Coordinator at Al-Olaibi Medical Services
  • Saudi Arabia - Riyadh
  • My current job since January 2017

o As a Business Development Manager for OMS serves as a developer, and coordinator of all new sales leads.
o Manages all aspects of medical equipment technology and training programs for relevant BME technical staff in
regards to equipment operations, standards and maintenance.
o Provides quality care by managing and coordinating the activities of the Biomedical Engineering Department within
the framework of existing policies, procedures and regulatory requirements.
o Determines staffing requirements and supervise and mentors the work of all biomedical engineering staff to ensure
effective and efficient departmental functions.
o As a Field Service Coordinator, my duties are; Coordinates monitors and improves fields’ service activities for OMS.
o Provides supports and guidance to service personnel who perform on-site routine services including installation,
maintenance, and repair.
o Schedules / dispatches engineers and technicians to work orders.
o Corresponds with internal and external customers to fulfill service expectations.
o Manages all logistics support aspects of spare parts shipments to field service locations.
o Compliance with import export requirements when completing shipping documentation.
o Scheduling of training for service engineers and technicians on new products or technology.
o Design, and Maintain reports for service and other reports.

Engineering Supervisor at Molar for Import and Export
  • Sudan
  • December 2014 to September 2016

o As a Biomedical Engineering Supervisor for Molar serves as a supervisor, and coordinator of all functions related to
the safety testing, repair and maintenance of biomedical equipment.
o Manages all aspects of medical equipment technology and training programs for relevant BME technical staff in
regards to equipment operations, standards and maintenance.
o Provides quality care by managing and coordinating the activities of the Biomedical Engineering Department within
the framework of existing policies, procedures and regulatory requirements.
o Determines staffing requirements and supervise and mentors the work of all biomedical engineering staff to ensure effective and efficient departmental functions.

Field Service Supervisor at Molar for Import and Export
  • Sudan - Khartoum
  • December 2011 to November 2014

o As a Biomedical Engineering Supervisor for Molar serves as a supervisor, and coordinator of all functions related to
the safety testing, repair and maintenance of biomedical equipment.
o Manages all aspects of medical equipment technology and training programs for relevant BME technical staff in
regards to equipment operations, standards and maintenance.
o Provides quality care by managing and coordinating the activities of the Biomedical Engineering Department within
the framework of existing policies, procedures and regulatory requirements.
o Determines staffing requirements and supervise and mentors the work of all biomedical engineering staff to ensure
effective and efficient departmental functions.
o As a Field Service Supervisor for Molar, serves as a supervisor of the technical support, assessment and requirement
analysis team (

Education

Bachelor's degree, Medical Sciences
  • at October 6 University
  • June 2010

in Medical Equipment Technology

Specialties & Skills

BUSINESS DEVELOPMENT
Customer Service
Teamwork
Marketing
Business Development
Medical Devices
Field Service
DOCUMENTATION
LOGISTICS
MANAGEMENT
Negotiation
Strategic Planning
Microsoft Office
Performance Motivation

Languages

Arabic
Native Speaker
English
Expert
Dutch
Beginner

Training and Certifications

Certified Service Engineer (Training)
Training Institute:
Vatech Global
Date Attended:
June 2013
Duration:
96 hours
PACS, EMR, and Standards (Training)
Training Institute:
O-Tech
Date Attended:
April 2012
Duration:
72 hours
Line frequency X-Ray System (Training)
Training Institute:
udanese Training Centre for Medical Devices Technology with Wuhan for Science & Technology Training
Date Attended:
September 2012
Duration:
288 hours
Certified Service Engineer (Training)
Training Institute:
Vatech Global
Date Attended:
April 2012
Duration:
72 hours
Project Management Professional (Training)
Training Institute:
Experiences Training & Development Center, Accredited by AIPS & AISD – USA
Date Attended:
April 2015
Duration:
35 hours

Hobbies

  • Swimming