Mohamed Al Scotti

Defined & achieved key performance indicators (KPIs) across departments, driving team accountability & ensuring high performance in alignment with company objectives.
Developed & executed growth strategies that increased client engagement & expanded the company’s market presence, contributing to sustainable business development.
Led the full-cycle recruitment, onboarding, & training of top talent, fostering a culture of continuous improvement & skill enhancement across all teams.
Established rigorous quality standards across departments to ensure consistent, high-quality client deliverables, elevating client satisfaction & brand reputation.
Partnered with Account Managers & senior leaders to streamline workflows, enhancing operational efficiency & optimizing resource allocation.
Spearheaded process improvements that boosted productivity by refining internal systems, reducing bottlenecks, & enhancing cross-departmental collaboration.
Directed & monitored high-stakes projects, interpreting performance data to make informed decisions & deliver successful outcomes.
Oversaw budget management & financial reporting, maintaining a healthy financial status for the business unit & identifying cost-saving opportunities to maximize profitability.
Installation Manager
RedFin Aquarium Design - Dubai
November 2021 to May 2024
Spearheaded the end-to-end installation of high-end custom aquarium systems, ensuring every project met rigorous client specifications & company standards within tight timelines.
Acted as the primary client liaison, assessing project requirements, providing expert recommendations, & solidifying installation strategies to exceed client expectations.
Led & mentored a team of 10+ installation technicians, driving a culture of excellence & efficiency that consistently met or exceeded quality benchmarks.
Optimized logistics & scheduling across multiple projects, orchestrating equipment delivery, installation, & testing to enhance resource allocation & ensure on-time project completion.
Conducted rigorous on-site inspections to enforce safety protocols, ensure compliance with quality standards, & meet regulatory mandates.
Cultivated strategic relationships with vendors & subcontractors, securing top-quality materials, specialized equipment, & services essential for seamless project execution.
Initiated process improvements that boosted efficiency by 15% & reduced installation costs, while maintaining top-tier quality & safety.
Ensured meticulous documentation of project milestones, budgeting, & client communications, fostering transparency & accountability in project management.
Collaborated closely with sales & design teams, enabling a smooth transition from project planning to installation, & ensuring cohesive client experiences aligned with RedFin’s brand standards.

Project Oversight & Installation: Led the installation & assembly of elevator systems, ensuring seamless integration of mechanical & electrical components to meet company standards & client specifications.
Site Coordination & Preparation: Directed site inspections & preparation, collaborating with builders & contractors to align timelines, ensuring all installation sites met readiness requirements for smooth project execution.
Technical Leadership: Provided hands-on technical guidance & troubleshooting throughout the installation process, resolving complex issues efficiently to keep projects on schedule.
Safety & Compliance: Enforced strict adherence to local building codes, safety regulations, & company standards, conducting safety checks & risk assessments to maintain a safe installation environment.
Testing & Commissioning: Oversaw comprehensive testing & final commissioning of elevators, verifying optimal functionality & quality prior to client handover.
Documentation & Reporting: Maintained accurate documentation on installation progress, challenges, & milestones, providing detailed reports to stakeholders & ensuring project transparency.
Client Communication: Acted as the primary point of contact for clients, delivering regular updates on installation status & addressing any post-installation inquiries to ensure customer satisfaction.
Team Leadership & Coordination: Led & coordinated a skilled team of engineers & technicians, providing mentorship & setting high standards to ensure quality & efficiency in all installations.
Process Improvement: Identified & implemented process improvements, incorporating industry best practices & new technologies to enhance project efficiency & elevate installation quality.
Through effective leadership & a commitment to safety & quality, I ensured that LiftKom installations were completed on time & to the highest standards, enhancing client trust & delivering safe, reliable transportation solutions.

Project Oversight & Installation: Led the installation & assembly of elevator systems, ensuring seamless integration of mechanical & electrical components to meet company standards & client specifications.
Site Coordination & Preparation: Directed site inspections & preparation, collaborating with builders & contractors to align timelines, ensuring all installation sites met readiness requirements for smooth project execution.
Technical Leadership: Provided hands-on technical guidance & troubleshooting throughout the installation process, resolving complex issues efficiently to keep projects on schedule.
Safety & Compliance: Enforced strict adherence to local building codes, safety regulations, & company standards, conducting safety checks & risk assessments to maintain a safe installation environment.
Testing & Commissioning: Oversaw comprehensive testing & final commissioning of elevators, verifying optimal functionality & quality prior to client handover.
Documentation & Reporting: Maintained accurate documentation on installation progress, challenges, & milestones, providing detailed reports to stakeholders & ensuring project transparency.
Client Communication: Acted as the primary point of contact for clients, delivering regular updates on installation status & addressing any post-installation inquiries to ensure customer satisfaction.
Team Leadership & Coordination: Led & coordinated a skilled team of engineers & technicians, providing mentorship & setting high standards to ensure quality & efficiency in all installations.
Process Improvement: Identified & implemented process improvements, incorporating industry best practices & new technologies to enhance project efficiency & elevate installation quality.
Through effective leadership & a commitment to safety & quality, I ensured that LiftKom installations were completed on time & to the highest standards, enhancing client trust & delivering safe, reliable transportation solutions.

• Maintenance & Inspection: Conducted routine maintenance & thorough inspections on elevators & escalators, following manufacturer guidelines to ensure reliable performance & longevity.
• Modernization Project Management: Led modernization projects from handover to completion, overseeing resource allocation (material & labor) & managing project financials, including invoicing & payment collection, to ensure cost-effective operations within budget constraints.
• Safety Compliance & Training: Ensured compliance with company safety policies & procedures for all modernization activities, training team members to foster a strong culture of safety & awareness.
• Material & Inventory Control: Managed inventory & material costs, liaising with vendors & subcontractors to keep expenses within budget & secure quality resources for each project.
• Technical Expertise & Site Management: Developed & executed project plans, including manpower, quality, & logistics, & led on-site installation methodology to achieve a quality installation aligned with project objectives.
• Post-Sale Negotiations: Handled post-sale negotiations on price adjustments, claims, & other financial aspects, maintaining positive client relationships & addressing client needs.
• Vendor Coordination: Coordinated with factories for order placement, claim management, & delivery timelines to support smooth project execution.
• Subcontractor Management: Negotiated subcontractor scope & rates, initiated purchase orders, certified invoices, & ensured all partnerships met quality & financial standards.
• Documentation & Reporting: Prepared, organized, & retained contract-related documentation as per company standards, utilizing company mobile systems for accurate, timely project reporting.
• Team Leadership: Led a cross-functional team, managing performance & fostering collaboration to ensure high standards & successful project outcomes.
• Emergency Response & Technical Support: Provided technical support for emergency service calls, troubleshooting issues efficiently to restore service with minimal downtime.
By combining expertise in maintenance, modernization, & project management, I drove project success & operational efficiency, enhancing client satisfaction & Massaed’s reputation for quality in elevator & escalator services.

Responsibilities & Accomplishments as a Queue Management Systems Engineer

Responsibilities:
Client Interaction: Met with customer IT departments to clarify technical system requirements, methods, & procedures for contract implementation.
Issue Resolution: Followed up on customer complaints, wrote reports on causes, & devised strategies to avoid future issues.
Team Management: Directed, managed, & instructed maintenance teams to ensure prompt problem resolution.
System Oversight: Supervised the operation, installation, running, & maintenance of systems in accordance with contracts.

Accomplishments:
Comprehensive Installations: Installed, operated, & maintained numerous Queue management systems across various sectors.
Successfully implemented systems in fifteen branches of the Ministry of Social Affairs across the UAE.
Installed, repaired, & operated systems at the headquarters of the General Command of the UAE Armed Forces.
Deployed Queue management systems in three branches of the Arabian Travel Agency Ltd.
Global Implementation: Traveled to over twelve countries, including Nigeria, Togo, Somalia, Ethiopia, & Qatar, for system installation & implementation.
24/7 Technical Support: Provided ongoing technical support around the clock to ensure client satisfaction.

Skills Utilized:
Database Management: Prepared, installed, & ran SQL databases.
Network Configuration: Configured network routers & other Queue management devices.
System Design: Designed backgrounds & micro settings for Queue management systems, using network commands to diagnose & resolve problems.
Wiring & Connectivity: Pulled wire through conduits & walls to connect power & data to counter display LCDs, integrating with kiosks & other system requirements.
Troubleshooting: Isolated faults in electrical & electronic systems, removing & replacing faulty components.
Component Installation: Connected electrical power to audio & visual communication equipment, signaling devices, & Queue management systems.
Preventive Maintenance: Conducted preventive maintenance programs & maintained detailed maintenance records.
Hands-On Assembly: Installed electrical & electronic components, assemblies, & systems using hand tools, power tools, & soldering irons.

This summary showcases my extensive experience & expertise in managing, installing, & maintaining Queue management systems, and my ability to handle both technical challenges & client interactions effectively.

Responsibilities & Accomplishments as an Elevator Maintenance Engineer

Responsibilities:
Team Management: Supervised workers & technicians, effectively dividing tasks across different work sites.
Contract Implementation: Ensured the execution of signed contracts between the company & customers, maintaining adherence to contract terms & schedules.
Elevator Shaft Supervision: Oversaw the measurement of elevator shafts & determined cabin size, engine specifications, circuit breakers, cables, & control boxes, preparing engineering drawings for these components.
Equipment Distribution: Managed & distributed company equipment among various work crews on an ad-hoc basis.
Problem Solving: Addressed engineering & technical problems efficiently, minimizing costs.
Maintenance Oversight: Monitored periodic maintenance, identified affected parts, & determined necessary replacements or modifications.
Safety Testing: Tested circuit continuity using test equipment to ensure system compatibility & safety following installation, replacement, or repair.

Accomplishments:
Extensive Installations: Installed, maintained, & rehabilitated over a hundred elevators in a short period.
Diverse Product Handling: Worked with products from more than seven different companies, integrating various components to meet project requirements.
Practical Experience: Gained valuable practical experience from company staff, colleagues, & subordinates, enhancing my expertise.

Skills Utilized:
Electrical Engineering Drawing: Created detailed electrical engineering drawings using AutoCAD Electrical.
Simulation & Testing: Used the Proteus simulation program for the establishment & testing of micro-controllers & electronic circuits analysis.
Health & Safety Compliance: Ensured workplace health & safety, adhering to Sudanese Engineering Council specifications to guarantee the safety of the company's products & services.
Interpersonal Skills: Navigated different personalities to find common ground for effective collective action.

This summary highlights my comprehensive experience & skills in supervising teams, executing contracts, solving technical problems, & maintaining high safety standards in the installation & maintenance of elevator systems.

Responsibilities & Accomplishments as an Electrical Engineer

Responsibilities:
Emergency Readiness: Ensured the readiness of emergency generators.
Compliance Checks: Verified that extensions met specifications & health & safety procedures before authorizing work commencement.
Site Operations: Approved & supervised site operations in coordination with architects & civil engineers.
Implementation & Continuity: Implemented project manager decisions regarding lighting & electrical extensions, ensuring continuous power supply at the workshop & four work sites.
Equipment Coordination: Coordinated & ensured the readiness of generators & electrical equipment during ferry operations in water.
Inventory Management: Signed off on equipment & tool requests from the warehouse, verifying ad-hoc requirements & quantities.
Procurement Coordination: Compiled requirements lists & sent them to the purchasing department.
Reporting & Invoicing: Prepared monthly energy cost reports & invoices for the workshop & four work sites.

Accomplishments:

Efficiency Improvements: Accelerated work in workshops & increased machine efficiency, optimizing their use to meet project needs.
Collaborative Learning: Gained valuable insights working with engineers from Turkey, China, Egypt, & the UK, learning that engineering is both a science & an art.
Project Contribution: Proudly contributed to 54% of the Al Dbasin bridge project, linking the two sides of the White Nile, during my tenure at the company.

Skills Utilized:
Data Management: Used Microsoft Excel for preparing accounts & reports.
Technical Interpretation: Read civil & architectural drawings to determine appropriate electrical connections & decisions.
Team Management: Managed technicians, distributing tasks on an ad-hoc basis.
Circuit Review: Reviewed control circuits to prevent job disruptions.
Collaboration: Coordinated & cooperated with architects & civil engineers on work hours & crew distribution.

This summary showcases my ability to manage emergency readiness, ensure compliance, coordinate site operations, and contribute to significant projects while maintaining strong collaborative relationships & optimizing operational efficiency.

Responsibilities as an Electrical Engineer

Responsibilities:
Generator Maintenance: Maintained generator control systems, filled out delivery forms, & followed up in the workshop until the rehabilitation process was complete.
Status Reporting: Wrote status reports for each generator, detailing materials & time-consuming maintenance, & sent copies to management.
Regulation & Supervision: Checked regulations, supervised, & provided guidance for field maintenance of generators & communication towers, ensuring compatibility of switching systems.
Test Follow-Up: Monitored generator testing processes before signing transfer orders from the maintenance department.
Safety Assurance: Ensured the safety of work equipment used in the maintenance workshop.
Purchase Approval: Approved purchase orders before sending them to the purchasing department.

This summary highlights my expertise in maintaining generator control systems, regulatory supervision, safety assurance, and efficient reporting and coordination processes, demonstrating a comprehensive approach to electrical engineering responsibilities.

http://www.setco-sd.com

RESPONSIBILITIES:

* Monitoring high voltage networks from the station through the screens corporate & report to the central console station and follow alarms and trip from which to make a decision accordingly.
* Write daily, weekly & monthly reports about station status, operating equipment & maintenance tools.
* Keenness to readiness and completion equipment, tools, crew, work vehicles, generators & backup batteries. in case of emergencies for the station or network.
* Checking & ensure of health and safety Procedures before giving permission to start work.
* Follow-up work & sign overtime hours papers for staff.
* Communicate & coordinate with the central control room of and cooperation in according to the directives.

RESPONSIBILITIES:

* Read & interpret drawings, circuit diagrams & electrical code specifications to determine wiring layouts for new or existing installations & follow up the engineer's instructions to finish the job Ideally according to the Sudanese Engineering Council laws & requirements for health & safety.
* Pull wire through conduits & through holes in walls, floors & ceiling for lighting, air conditioning, plugs, fans...ect.
* Install Circuit breakers, Fuses & hangers to support & protect electrical equipment.
* Splice, join and connect wire to fixtures and components to form circuits
Test continuity of circuits using test equipment to ensure compatibility & safety of system, following installation, replacement or repair.

ACCOMPLISHMENTS:

* In this period I make electrical wiring for countless new houses, buildings and all housing requirements. as air conditioning, heaters, furnaces, lighting and other devices.
* I Make also extensions & cabling in a large number of shops, shopping malls requirements of plugs, computers, networks, Cameras monitoring, alarm systems, fire systems and many others.

SKILLS USED:

* Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
* Selecting & using training or instructional methods & procedures appropriate for the situation when learning or teaching new things.