Mohamed Arafa, Administrative Supervisor

Mohamed Arafa

Administrative Supervisor

Bin Odeh Building Contracting

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Administration And Information Systems
Experience
25 years, 7 Months

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Work Experience

Total years of experience :25 years, 7 Months

Administrative Supervisor at Bin Odeh Building Contracting
  • United Arab Emirates - Dubai
  • April 2023 to March 2024

Undertaking the tasks of receiving calls, take messages, and routine correspondence by following up. Ensuring all management system documentation is the current version and easily accessible to all stakeholders. Managing document distribution and control, including document numbering and filing systems. Assisting in the preparation of project documents. Keeping all project documentation updated and backed up safely. Maintaining document logs such as correspondence, material submittals, shop drawings, RFI, NCR, Work Inspection Requests, Material Inspection Requests (MIR), Payment Applications, Variations, etc. Responsible for Control/Track/Issue of complete project documentation such as incoming and outgoing correspondence, site instructions, change orders, NCR, RFI, CVI, MIR, Letters, staff and manpower daily reports, submittals, and other forms of pertinent documents from the consultant & client. Managing the day-to-day operations of the office

Logistics Supervisor at FDS Logistics & Courier
  • Egypt - Cairo
  • August 2021 to March 2023

• Planned and executed hub operations aligned with company budget and growth plans to achieve revenue targets.
• Provided strategic direction and leadership for effective Hub management.
• Oversaw day-to-day hub operations, ensuring efficient resource management.
• Established and grew a collaborative membership network for co-working spaces.
• Managed Hub staff activities, enabling them to meet objectives through the provision of appropriate information and tools.
• Monitored quality, quantity, delivery times, transport costs, and efficiency.
• Resolved arising problems or complaints, meeting cost, productivity, accuracy, and timeliness targets.

Fulfillment Supervisor at FDS Logistics & Courier
  • Egypt - Cairo
  • August 2021 to March 2023

Develop detailed processes, quality control measures, and KPIs for seamless and effective Fulfilment operations. Lead picking and dispatching teams to ensure all activities are performed effectively and seamlessly.
Ensure proper arrangement of the operation area.
Maintain last-mile delivery team SLA success ratio and other performance metrics.
Maintain all HR-related aspects of the last-mile fleet team including hiring new associates and team leaders. Directly responsible for designing and owning last-mile fleet team compensation and benefits. Monitor vehicle pool and pipeline to ensure sufficient capacity is available and escalate on time to avoid shortfalls Manage and improve fleet management practices, team, and cost of operation.
Participate in the daily team meetings and provide inputs for operational enhancements.

Logistics Supervisor at Amazon
  • Egypt - Cairo
  • October 2017 to July 2021

Managed the delivery of Amazon.eg orders to customers in a 24/7 environment. Oversaw relationships with multiple Delivery Service Providers (DSPs). Drove operational goals and metrics for the Delivery Station, presenting metrics to senior leadership. Worked with key business partners in Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES, and Engineering. Ensured compliance with global process standards and initiated continuous improvement initiatives. Conducted the full selection process and provided appropriate training to the team. Conducted interviews, case studies, and Assessment Centers for recruiting and hiring processes.

Operations Supervisor at Sina Readymix
  • Egypt - Cairo
  • September 2016 to September 2017

Planned and executed departmental budgets. Oversaw inventory needs, office management, and administration. Developed strategies to enhance the organizations financial health. Recruited quality employees to provide high-quality customer support. Motivated and supervised employees, evaluating performance and addressing shortcomings. Evaluated and reported on department metrics to upper management. Developed strategies to improve department metrics and performance. Purchased or contracted supplies, services, and equipment within budget limits. Negotiated and recommended execution of contracts for the purchase of supplies, services, and equipment.

Logistics Supervisor at Osman Akkad Marble
  • United Arab Emirates - Sharjah
  • November 2010 to August 2016

Follow up with 30 marble suppliers outside the UAE (Italy, Portugal, Greece, Spain, Egypt, China, India, and Pakistan) to confirm receipt of purchase orders and packaging timelines. Communicate with shipping companies for itinerary details and cargo tracking. Apply for waivers with ports and facilitate the process. Prepare internal memos for approvals and payments. Send essential shipment documents promptly to avoid delays. Execute/renew Customs Carrier bonds for smooth container movement. Coordinate with the warehouse for timely offloading. Prepare a packing list and generate delivery reports. Electronically issue certificates of origin through the Ministry of Economy.

MEP Logistic Supervisor at Alpha Noor Electromechanical Works
  • United Arab Emirates - Dubai
  • June 2007 to October 2010

• Followed up on Material Requests after issuance by service managers, coordinating with suppliers for on-site material availability.
• Supervised project stores for receiving specified items and maintaining balance stock lists.
• Ensured proper tools distribution and receiving, keeping them ready for use.
• Coordinated with project service managers for MEP materials from the local market.
• Arranged tracking documents for Payment Certificates of delivered materials.
• Procured needed quality in supplies, services, and equipment at the least expense to the company.
• Supervised the inspection of all purchased supplies, services, and equipment to ensure conformance with specifications.

MEP Logistic Supervisor at Alpha Noor Electromechanical
  • United Arab Emirates - Dubai
  • June 2007 to October 2010

Follow up on Material Requests post-approval by service managers
and coordinate with suppliers post L.P.O release.
Supervise project stores for proper item reception, ensuring stock lists
are up-to-date.
Manage tool distribution, keeping them ready for immediate use.
Coordinate with project service managers for samples and solutions
from the local market.
Arrange tracking documents for Payment Certificates related to
delivered materials.
Procure quality supplies, services, and equipment at the best possible
cost.
Develop and maintain forms to comply with regulations and chapter
requirements.
Oversee inspections to ensure purchased items meet specified
standards.
Maintain organized records, including a bidders list and vendor files,
for efficient purchasing operations.

Logistic Coordinator at Egyptian Co for Air Condition
  • Egypt - Cairo
  • February 2005 to April 2007

• Checked and inspected goods received for accuracy, quantity, type, and quality.
• Labeled items, operated a forklift, boom truck, and front-end loader.
• Coordinated with transport companies for dispatch and delivery, prepared deliveries for van drivers.
• Ensured a clean and safe workhouse, stored stock away safely, and monitored stock levels.
• Moved items through the warehouse from receipt to dispatch to customers.

Logistic Coordinator at Egyptian Co for Air February 2005 – April 2007 Condition
  • Egypt - Cairo
  • February 2005 to April 2007

Inspect and store incoming goods with precision.
Contribute to daily shipping for over 100 customers.
Strategically allocate and organize storage space.
Ensure same-day completion of inventory processes.
Load/offload vehicles and label goods in the warehouse.
Coordinate dispatch and delivery with transport companies.
Prepare deliveries for van drivers.
Move, organize, and monitor stock levels.
Sign off on received goods and replenish stock.
Facilitate the smooth flow of items from receipt to customer dispatch.

Education

Bachelor's degree, Administration And Information Systems
  • at Future Academy
  • August 2024
Bachelor's degree, B.A. in Information Systems
  • at future Academy
  • August 2004

Specialties & Skills

Team Leadership
Communications
Customer Service
Outbound Logistics
People Management
COORDINATING
ECONOMY
DISPATCHING
PURCHASING
FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Cooking
  • Reading