Head of Retail and Franchises
Go Bus Transportation
Total years of experience :6 years, 2 Months
planning and supervising shipments, and scheduling routes
• Organize training sessions for employees
• Responsible for workforce planning and retail team management
• Responsible for re-engineering retail processes
• Responsible for ensuring that the retail operations comply with all policies and procedures relating to Security,
Health and Safety
• Responsible for opening new retail offices
Key Responsibilities: Review existing company processes to ascertain areas for improvement. Business development consultants use insights obtained from these and other analyses to formulate profit-boosting strategies.
•Conducting regular, in-depth analyses of our company's policies and processes to ascertain strengths and shortcomings.
•Analyzing and reformulating existing and promising business contracts to maximize turnover.
•Analyzing the market to clarify clients' needs, competitors' activities, and promising avenues that have not yet been explored.
•Inspecting company finances to identify trends and set reasonable targets.
•Crafting short and long-term, actionable plans in consultation with the Business Owners.
•Communicating strategies with staff to obtain their buy-in.
•Training staff in appropriate techniques to support the utility of business strategies.
•Compiling detailed reports that capture successes and opportunities.
Key Responsibilities: Key Responsibilities:
•Oversee day-to-day operations
•Design strategy and set goals for growth
•Maintain budgets and optimize expenses
•Set policies and processes
•Ensure employees work productively and develop professionally
•Oversee recruitment and training of new employees
•Evaluate and improve operations and financial performance
•Direct the employee assessment process
•Prepare regular reports for upper management
•Ensure staff follows health and safety regulations
•Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Key Responsibilities:
•Develop a growth strategy focused both on financial gain and customer satisfaction
•Conduct research to identify new markets and customer needs
•Influences and supports the retail element of the annual budget process ensuring understanding and buy in from the operations team.
•Constantly reviews financial data and supports the Regional Managers in providing realistic input into the sales budgets.
•Setting and Translating the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identifies and optimizes promotional opportunities ensuring these are coordinated with wider Mind promotions and campaigns.
•Ensures that the retail operation complies with all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business.