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Mohamed Barakat, Marketing Customer Base Management General Manager

Mohamed Barakat

Marketing Customer Base Management General Manager·Telecom Egypt “WE” Telecommunication Company

Egypt

Bachelor's degree, Accounting - English Section

Work experience

Total years of experience: 24 years, 1 months

Marketing Customer Base Management General Manager

June 2022 - Present

Telecom Egypt “WE” Telecommunication Company

6th of October, Egypt

June 2022 - Present

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing Customer Lifecycle Management (CLM) Director

December 2019 - August 2021

STC Kuwait Telecommunication Company

As Salimiyah, Kuwait

December 2019 - August 2021

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing Sr. Director CLM Operations and Channel Management

June 2017 - October 2019

Mobily KSA Telecommunication Company

Riyadh, Saudi Arabia

June 2017 - October 2019

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing Customer Lifecycle Management Senior Principal Professional

April 2015 - May 2017

Mobily KSA Telecommunication Company

Riyadh, Saudi Arabia

April 2015 - May 2017

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing Customer Lifecycle Management Specialist Manager

May 2012 - March 2015

Mobily KSA Telecommunication Company

Riyadh, Saudi Arabia

May 2012 - March 2015

Company industry:
Telecommunications
Job role:
Marketing and PR

Marketing Retention Manager

May 2011 - April 2012

Mobily KSA Telecommunication Company

Riyadh, Saudi Arabia

May 2011 - April 2012

Company industry:
Telecommunications
Job role:
Marketing and PR

Retail Branch Senior Supervisor

March 2008 - April 2011

Mobily KSA Telecommunication Company

Mecca, Saudi Arabia

March 2008 - April 2011

Company industry:
Telecommunications
Job role:
Marketing and PR

Retail Branch Supervisor

April 2005 - February 2008

Mobily KSA Telecommunication Company

Mecca, Saudi Arabia

April 2005 - February 2008

Company industry:
Telecommunications
Job role:
Marketing and PR

Retail Sales Senior Representative "Acting Team Leader"

January 2003 - March 2005

Orange Egypt Telecommunication Company,

Cairo, Egypt

January 2003 - March 2005

Company industry:
Telecommunications

Customer Service Senior Representative

July 2001 - December 2002

Orange Egypt Telecommunication Company

Cairo, Egypt

July 2001 - December 2002

Company industry:
Telecommunications

Education

Ain Shams University

November 2000

November 2000

Bachelor's degree, Accounting - English Section

Egypt

Skills

Marketing Mix
Expert
Marketing Mix
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Marketing
Expert
Marketing
Expert
Retail
Expert
Retail
Expert
Team Management
Expert
Team Management
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
COACHING
Expert
COACHING
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Marketing
Expert
Marketing
Expert
Retail
Expert
Retail
Expert
Team Management
Expert
Team Management
Expert
Customer Centricity
Expert
Customer Centricity
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
RELATIONSHIP MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
Customer Retention
Expert
Customer Retention
Expert
Increasing Revenue
Expert
Increasing Revenue
Expert
Customer Lifecycle Management
Expert
Customer Lifecycle Management
Expert
Customer Value Management
Expert
Customer Value Management
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Beginner

Training and Certifications

Certifications
Computerized Accounting Certificate in MS applications
Exceptional Customer Service
Time and Stress Management Program
Effective Communication Program
Developing Effective Supervising Skills
Service Excellence and Selling Skills Program
Mobily Values Program
Finance for Non-Finance
Breakthrough to success
Strategic Planning and Goal Setting (Certified Planner)
Concept of Strategic Selling & Effect In Winning & Retaining Customers - Windows for
Computerized Accounting Certificate

Hobbies and interests

Reading
Martial Arts
Chess
Swimming