Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mohamed Eid Ayad, Technical Support Engineer

Mohamed Eid Ayad

Technical Support Engineer·Telecom Egypt (WE)

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 6 months

Technical Support Engineer

January 2022 - Present

Telecom Egypt (WE)

Cairo, Egypt

January 2022 - Present

Deliver high-level technical support for network infrastructure and end
user hardware to ensure seamless business operations.
Diagnose and resolve complex system malfunctions, reducing
operational downtime through efficient troubleshooting.
Manage and configure network devices following Cisco protocols and
enterprise standards.
Collaborate with technical teams to implement system updates and
security patches across the organization.
Company industry:
Telecommunications
Job role:
Information Technology

IT Trainee

January 2021 - January 2021

Orange Egypt

Cairo, Egypt

January 2021 - January 2021

Assisted in monitoring network performance and performing routine
hardware maintenance and upgrades.
Supported the IT department in deploying software solutions and
configuring workstations for new users.
Gained hands-on experience in large-scale telecommunications
infrastructure and connectivity protocols.
Company industry:
Telecommunications
Job role:
Accounting and Auditing

Education

6th of October University

January 2022

January 2022

Bachelor's degree, Computer Science

Egypt

October 6 University

January 2021

January 2021

High school or equivalent, computer science and information technology

Egypt

Skills

BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK PERFORMANCE MANAGEMENT
Intermediate
NETWORK PERFORMANCE MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
Project Management
Intermediate
Project Management
Intermediate
CCNA
Intermediate
CCNA
Intermediate
IP
Intermediate
IP
Intermediate
WAN
Intermediate
WAN
Intermediate
IP Networking
Intermediate
IP Networking
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
CCNA (Cisco Certified Network Associate)
MCSA (Microsoft Certified Solutions Associate)
CCNP (Cisco Certified Network Professional)