mohamed eljammal, customer service

mohamed eljammal

customer service

chips store

Location
Kuwait
Education
Diploma, human resources
Experience
17 years, 0 Months

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Work Experience

Total years of experience :17 years, 0 Months

customer service at chips store
  • Kuwait - Al Kuwait
  • My current job since September 2021
administrator at Shlonik
  • Kuwait - Al Kuwait
  • My current job since January 2021

administrator at ministry of health for Shlonik and immune applications

Customer Service at AlNasser
  • Kuwait - Al Ahmadi
  • August 2018 to January 2021

Handling calls and complaints. In charge of scheduling maintenance orders and making spreadsheets

Project secretary at Al Daleel Contracting
  • Kuwait - Al Farawaniyah
  • January 2017 to July 2018

Secretarial work at the construction project
-in charge of handling ALL secretarial and administration work in the project.
Filing over 35 files for departments such as/ civil/electric/plumbing/firefighting/architecture/HVAC.
In charge of site transmittal and keeping track of equipment whether purchased or borrowed from other company projects.
Sending emails from project managers to contractors and making sure everything sails smoothly.

scanning coordinator at The Sultan center
  • Kuwait - Al Farawaniyah
  • September 2013 to October 2016

In charge of handling new product at the receiving area.
Pricing the new arrived products.
making sure the products quality is fresh and upto the Sultan center standards.
making sure any damaged items are reported and damaged food is recorded in the food waste log.
delivering products from the receiving zone to its allocated locations within the store,
Handling new promotion prices on the cashier system and manually on the market floor.
entering any new products bar-codes in the main system so it can be scanned and purchased successfully

H.R assistant at the contractor company
  • Kuwait - Al Farawaniyah
  • September 2011 to September 2013

following up on residency status for employees in the project i was stationed at and interviewing the new labour or mid career employees for their position.
In charge of handling the Daily labor workers payments /Calculating their wage and overtime and distributing their salaries accordingly.
Doing the secretary work in the project and handling internal and external memos and emailing the contractors accordingly.
handled project files /Checklists/Site-transmittal /Urgent-Memos

restaurant manager at the munch catering restaurant
  • Kuwait - Al Kuwait
  • July 2010 to July 2011

Work for the much restaurant for a year as the restaurant manager.
i was in charge of the BBQ meets and the grill parties
i was handling the booking of our chefs and parties.
as well as the restaurant cleanliness and employee safety and hygiene.
working on the staffs payroll and vacations.
making sure the restaurant is upto standard on all hours.
made a yearly profit count for the restaurant to make sure there is a yearly plan for investment,

assistant management at Al-Humaidi company
  • Kuwait - Al Kuwait
  • January 2009 to June 2010

I worked as an assistant manager for the burger king restaurant in mishref, i have a BMT ( basic manager training ) certificate issued from burger king for good work and hospitality,
job description was to do a daily routine check on the whole restaurant and to make sure the restaurant is clean and keep up with employee hygiene .
as well as the employees shift and schedule and their day off + restaurant profit count and restaurant management in general

call center operator at Nathan's restuarant
  • Kuwait - Al Kuwait
  • February 2007 to November 2008

answering the calls for nathans restaurant order taking and handling costumer complains and restaurant related issues on the phone.

Education

Diploma, human resources
  • at pitman institute
  • September 2008

HR - Diploma ICDL basic communication skills

Specialties & Skills

photoshop
Microsoft office
English typing and speaking

Languages

English
Expert
Arabic
Expert

Training and Certifications

human resources and human development (Certificate)
Date Attended:
July 2007
Valid Until:
September 2008
ICDL (Certificate)
Date Attended:
July 2007
Valid Until:
September 2008