Mohamed Elnefaily

• Manage a team portfolio of 2, 500+ healthcare providers generating SAR 35, 000+ in monthly recurring revenue, with
personal ownership of 20 strategic enterprise accounts.
• Grew portfolio revenue by 20% through structured upselling of Featured Ads and Sponsored Ads, exceeding assigned
revenue targets.
• Retained 7 strategic enterprise accounts through proactive relationship management, executive-level engagement, and
tailored account success plans.
• Led 350+ contract renewals annually, managing end-to-end commercial negotiations and pricing discussions with clinic
and hospital decision-makers.
• Govern account-level KPIs — booking volumes, provider activity rates, and platform engagement — implementing
corrective action plans where performance gaps are identified.
• Execute cross-functional account success plans with sales, operations, and marketing to ensure seamless provider
onboarding and long-term retention across the Riyadh market.
• Key accounts managed: Dallah Health, Saudi German Health, Al Hayat National Hospital, Ali Bin Ali Medical.

• Promoted to lead the Giza regional sales team, managing 4 direct reports and driving provider acquisition, account
expansion, and revenue growth across the Vezeeta SaaS platform.
• Increased team performance by 20% through structured 1:1 coaching, pipeline reviews, and conversion rate
optimization.
• Achieved 102% of assigned sales targets during tenure, maintaining performance through the teams transition period.
• Developed and executed quarterly sales strategies, setting individual targets aligned with company revenue operations
objectives and tracking performance against defined KPIs.
• Collaborated with marketing to optimize digital ad campaigns and sponsored placement ROI, enhancing partner
satisfaction and reducing early-stage churn.

• Managed Vezeetas highest-value provider accounts, ensuring sustained revenue contribution, service delivery alignment,
and strategic account growth.
• Forecasted and tracked key account metrics monthly and quarterly, providing leadership with accurate pipeline visibility
and early warning on at-risk accounts.
• Served as primary escalation point between enterprise-tier customers and internal operational teams, ensuring timely
resolution of service delivery issues.
• Led structured Quarterly Business Reviews (QBRs) with senior stakeholders, identifying upsell opportunities and
reinforcing long-term partnership value.
• Supported onboarding and integration of new high-value healthcare providers, reducing time-to-value and improving
early-stage retention rates.

• Managed the full sales cycle for new provider acquisition across Masr El-Gedida, Nasr City, New Cairo, and Maadi — from
initial outreach through contract close and onboarding.
• Built prospecting pipeline through networking, cold outreach, and referral development, acquiring new healthcare
providers as long-term Vezeeta partners.

• Covered CDS product line across multiple Cairo districts; developed monthly territory plans, managed sample/expense
budgets, and tracked market trends.

• Managed the full provider account lifecycle across Greater Cairo — call cadence, field visits, and structured account
reviews — to maximize retention and platform usage.
• Conducted product demonstrations and onboarding sessions to drive provider adoption, increasing active engagement
on the Vezeeta platform.
• Generated new revenue opportunities through inbound lead follow-up, outbound prospecting, and referrals, routing
qualified pipeline to senior sales for closure.
• Identified underperforming accounts, implemented tailored action plans to reverse booking declines, and improved
overall portfolio health metrics.

• Managed pharmaceutical sales territory (Maadi, Moktam, Dar El-Salam), building relationships with medical facilities and
key opinion leaders to grow prescribing rates.

• Managed daily operations of a high-volume pharmacy branch (1, 000-3, 000+ weekly scripts): workflow, staff scheduling,
inventory management, and patient counseling.