Mohammad Elsaid

) As Sales Supervisor in Al Bawardi Tools & Hardware from October2014 till now (Hand Tools, Power Tools, Accessories, Safety Items, Welding Machines, Ladders Scaffolding, Cutting Bending Machines, Threading & Grooving machines) provide sales support / commercial assistance wholesalers / distributors, key accounts, End-users Roles and Responsibilities : QUOTES Processing quotations- coordination with all suppliers check the validity of the model/ find out alternative model with the help of TechSupport. Check the validity of. customer account in system, if it is active or inactive and coordinate with Accounts to activate the same. Revise documents, if required. Coordinate with Technical Support/ Engineering team, Pricing Administrator, Planners, Logistic and Finance. ORDERS: Processing orders with all Suppliers for all product range. Provide sales support / commercial assistance to the customers, wholesalers, End-users. SHIPMENTS: Ensure "SALES" as planned for the month is achieved by: Support Finance team to get forwarder and payment details before delivery date Ensure correct LC/ LC amendments received from customer. Requesting fee and ensuring proper certificates received Coordinate delivery schedules and shipments ensuring all necessary export documentations are sent to customers. FINANCE: Review and reconcile outstanding dues with Customer Account Statement Send Statement of Accounts to customers& follow up for payments.

As Sales Senior Officer in Tools & Hard ware & Electric & Plumping.
tRecruit, evaluate and counsel store employees, Schedule, organize and direct assignments.
develop and implement employee performance evaluations and improvement plans.
Provide a positive working environment and handle employee issues appropriately and in timely manner .
Resolve customer problems or complaints by determining optimal solutions.
Responsible for achieving the sales targets, managing any team in the location, reporting, and VIP customer handling and customer inquiry and complaints handling plus after sales service.

Sales Representative Key Account with Hyper Supper Markets ( Carefour & Tammimi & Panda & Othaim Supper Market )
my position is responsible for the maximization of the sales and market penetration of HALWANI Com portfolio based on targets. i also responsible of developing a profitable growth of the current Accounts. i represent Halwani in all sales activities and act as interface between the customer and the internal Halwani organization.Partially responsible for distributor performance and business development support.

Official Sales and Purchasing.
Employee performance .
Reporting to Sponsor .