Mohamed Hafil

* Providing exceptional commitment to customer care with highest standard of courtesy
and integrity.
* Directly dealing with customer, Ensure timely attention, feedback and resolution to the
customer inquiries and complaint.
* Strive to delight customers in every aspect and give them awareness about our product
with confidence and commitment
* Draft Quotations as per defined process, and initiate regular communication with
customers on quotation approval.
* Awareness of the product pricing to provide accurate details to the customer
* Increases sales, company profitability and achieving the sales target.

* Promote and develop the product.
* Respond promptly to customer inquiries.
* Handle and resolve customer complaints.
* Obtain and evaluate all relevant information to handle product and service inquiries.
* Maintain customer databases.
* Communicate and coordinate with internal departments.