Mohamed Hafil, Senior Sales Consultant

Mohamed Hafil

Senior Sales Consultant

Nehmeh

Location
Sri Lanka - Colombo 4
Education
Higher diploma, Sales and Marketing
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Senior Sales Consultant at Nehmeh
  • Qatar - Doha
  • My current job since April 2015

* Providing exceptional commitment to customer care with highest standard of courtesy
and integrity.
* Directly dealing with customer, Ensure timely attention, feedback and resolution to the
customer inquiries and complaint.
* Strive to delight customers in every aspect and give them awareness about our product
with confidence and commitment
* Draft Quotations as per defined process, and initiate regular communication with
customers on quotation approval.
* Awareness of the product pricing to provide accurate details to the customer
* Increases sales, company profitability and achieving the sales target.

Customer Service Executive at Amana Takaful
  • Sri Lanka - Colombo 4
  • February 2012 to February 2015

* Promote and develop the product.
* Respond promptly to customer inquiries.
* Handle and resolve customer complaints.
* Obtain and evaluate all relevant information to handle product and service inquiries.
* Maintain customer databases.
* Communicate and coordinate with internal departments.

Education

Higher diploma, Sales and Marketing
  • at Innova Institute of Management Studies & Technology
  • January 2013
Higher diploma, Microsoft Office Package
  • at London Institute of Management
  • May 2010

Successfully Completed 1. Microsoft Word 2. Microsoft Excel 3. Microsoft power point 4. Microsoft outlook

Specialties & Skills

AUTOMOTIVE
BUSINESS DEVELOPMENT
CAR DRIVER
COMMUNICATION SKILLS
CONSULTING
CUSTOMER SUPPORT
PRICING

Languages

English
Expert
Tamil
Native Speaker
Hindi
Intermediate
Arabic
Beginner

Training and Certifications

Outdoor Adventure Training (Training)
Training Institute:
Srilanka Army
Date Attended:
April 2014
Duration:
24 hours
Selling Skills (Training)
Training Institute:
OBA
Date Attended:
February 2013
Duration:
8 hours