Operations Team Member
Aramex - United Arab Emirates
Total years of experience :9 years, 5 Months
• Maintain and improve the ground operations performance in terms of delivery,
pick up, and all related aspects.
• Manage the various inbound/outbound and warehouse operations.
• Maintain healthy and safe workplace environment.
• Organize the warehouse to ensure full use of warehouse space
• Increase market share of asset products and acquire more New To Bank
customers.
• provide excellent customer service.
• Achieve assigned sales targets.
• Ensure Compliance with Policies and Procedures.
• Attending KIOSK set by the bank in different locations.
• Researches, prospects, obtain leads and develop new business opportunities in order to reach sales targets
• Captures leads and prospects and maintains a database for such prospects
• Conducts viewing for prospects
• Represents the company during exhibitions
• Participate in sales launches .
• Handles all customers in a professional manner.
• Follows-up with own customers for signing sales agreements
• Promptly responds to all enquiries received.
• Ensures high level of customer service.
• Ensures compliance with the sales policies at all times.
• Creates pipeline reports for submission to line manager
•Welcome customers to the customer center.
•Handle customers complaints and inquiries and provide solutions to their problems.
•Sell etisalat products and ensure proper collection of required documents.
•Sell value added services to customers.
•Coordinate with other departments to solve customers complaints.
• Actively promote the companies services.
• Lease and Sell property.
• Maintain regular contact with Developers, landlords, investors, tenants and owners to find new opportunities and assess existing ones .
• Attend property viewings with prospective buyers and tenants.
• Provide excellent customer service.
• Achieve sales targets set by the company
• Interview clients to determine what kinds of properties they are seeking.
• Generate and qualify leads through cold calling.
• Manage leads by tracking and following up on them.
• Close sales and meet monthly sales goals in accordance with development plan.
• Explaining and promoting the product to prospective clients.
• Maintaining and updating customer database
General law
