IT Administrator
Wathnan Holding
Total years of experience :8 years, 8 Months
Manages all IT related
Manage POS Resturant Manager
Configuring & Manage Server, NAS
Configuring & Manage Oracle BIS
Manage Finger Print Solution
Installation and Troubleshooting software
Manage Mail Server
Manage Web Server and Websites
Manage Wifi Solutions
Manage IP phone
Manage Printers, VPN and Firewall
Creating purchase requisition for IT Hardware/ Software
Manage both Windows and Mac OS platform
•Manage all IT related activity
•Provide desktop and server support
•Diagnose and resolve technical issues
•Installation and Configuring Microsoft Outlook.
•Implementing and Configuring Wireless LAN connections.
•Setting up and configuring new laptops
•Creating purchase requisitions for IT hardware/software
•Installation and re-configuration of network equipment, servers and other online assets
•Installation of local/network Printer/Scanner/Fax machines and configuration
•Managing Storage Server NAS, VPN, Firewall & Cosec Finger Print Server
•Troubleshooting POS Restaurant Manager
•Configuring & Managing ERP, Tally & Focus.
• Computer Assembling, Upgrading and Servicing / Troubleshooting & Repairing
• Operating System Installing and Configuring (Windows98, 2000, XP, 2003, Vista 2008, 7, 8 &10)
• Introduction to Network (LAN & WAN) & IP Addressing (IP V4 & V6)
• Implementing and Planning Network Infrastructure.
• Switch and Patch Panel Installation and configuring Windows Server 2000, 2003, 2008, 2012 and Windows XP, Vista, 7, 8 & 10 also Ubuntu Server
• Managing Windows 2000, 2003, 2008 and 2012 Domain server environment
• Microsoft Windows Server Administrative Tasks
• Installing and configuring Cloud Applications, DNS Server and Active Directory Services DHCP Servers, File Servers & Printer Server, CHILD server and BACKUP Servers, Internet Information Service(IIS), Mail Servers and Web Server
• Installing and configuring Proxy Server, Remote Installation Server (RIS), FILE MIRROR Server & DATA BACKUP, ADSL Router & Wireless (Wi-Fi) Router and Network Firewalls
• CCTV (IP Camera) Camera Installation (DVR/NVR With Net view)
• Cisco Routers Manageable Switches ( Port Mapping & VLANS)
• IP/Dynamic VPN System Online TV and Radio Solutions & Planning and implementing IP TV
• Planning and implementing IP TV Solutions & VOIP System for Industrial and domestic users
•Process orders, forms, applications and requests.
•Assist with placement of orders, refunds, or exchanges.
•Advise on company information.
•Responsible for providing guidance and assistance to capture, resolve and monitor customer complaints
•Compile reports on overall customer satisfaction.
•Handle changes in policies or renewals.
•Communicate and coordinate with internal departments
•Conducting & attending meetings on Complaint Management, Process Management & special projects carried out in company
•Provide Necessary Data Analysis Report to the Unit Manager as and when needed.
Global Marketing Strategic Finance Management Strategic Management Marketing Management in Practice
• Business Skills for E-Commerce • Employment and Professional Development • Project Design, Implementation and Evaluation • Management of Project • Database Design Concept • Procedural Programming • Design a Small Office Home Network • Network Operating System • Quality System in IT • Internet Server Management • Network Infrastructure • Local Area Network Technologies • Wide Area Network Technologies • IT Security Management & Digital Forensics