Operations Manager
Inspire Training Centre
Total years of experience :14 years, 8 Months
• Manage the day-to-day operations of the training center including registration, scheduling, room assignments, and other administrative tasks.
• Coordinate and oversee programs, events, and activities at the training center.
• Supervise staff members and ensure they are providing quality services.
• Monitor trainee attendance and ensure all required paperwork is completed.
• Maintain and update training materials, databases, and records.
• Provide support to trainees and staff members as needed.
• Create reports for training center performance and evaluation.
• Ensure efficient and effective daily operations of the Training Center by managing administrative processes, providing customer service to all participants, and developing strategies to enhance the efficiency and success of the Training Center.
• Develop and maintain filing systems, both electronic and paper- based, to ensure that all documents are organized and easy to access.
• Assist with the scheduling and organization of meetings, events, and training sessions.
• Manage correspondence, including responding to emails and phone calls.
• Prepare reports, presentations, and other documents as required.
• Maintain inventory of office supplies and equipment.
• Participate in special projects and perform other duties as assigned.
• Design all Advertising materials for social media activities, seminars and Training courses.
• Implement social media campaigns to increase brand awareness, grow followers, and drive leads.
• Monitor and respond to comments across all social media channels across multiple platforms, including Facebook, LinkedIn, Twitter, Instagram.
• Develop and distribute content that is consistent with the Training Center’s brand identity and message.
• Design and create high-quality graphics for books, including covers and internal illustrations.
• Assess customer requirements, design and produce product artwork, and consult with clients on design/artwork specifications
• Utilize current technology to produce artwork and illustrations, including Adobe Creative Suite or other similar software.
• Utilize color palettes and typefaces to create visually appealing artwork.
• Ensure artwork is consistent with company branding and style guidelines.
• Ensure artwork is optimized for print and digital media.
• Develop layout and design for books according to publisher guidelines.
• Work with printers and other vendors to ensure artwork meets quality standards.
• Prepare artwork for printing and digital distribution.
• Coordinate with internal teams to ensure artwork meets project goals.
• Monitor trends in graphic design and propose innovative ideas to improve book design.
• Develop and implement effective social media strategies to promote the company’s books and distributions for schools.
• Collaborate with other departments to create and optimize content for a variety of social media platforms, including but not limited to Facebook, Twitter, and Instagram.
• Develop and implement sales strategies to increase the company's market share of book publishing and distribution in schools.
• Monitor the performance of the sales team and ensure that all sales targets are met.
• Establish and maintain relationships with key customers.
• Supervise the sales team and provide feedback to ensure their performance meets the expectations.
• Prepare and submit reports to management on sales performance.
