HR Manager
Tmi Egypt (Alex free zoon)
Total years of experience :22 years, 3 Months
The SALEAS Manager will be responsible to establish and communicate division goals and results to employees and if working with a large company this person will also meet to establish division goals with assistance from upper management
The responsibilities will also include reviewing marketing activities with all applicable management. These activities can include: sales call recap, market share report, sales analysis and strategy review reports, sales promotional efforts and upcoming promotional plans.
I should be able to inform all customers of safe product handling. In addition they and I responsible for developing and updating a regular maintenance schedule for all division facilities.
Implementation of sales activities that have been identified in the Strategic Plan for the sales and marketing policies.
Identify the needs of the salesmen of the training and the type of training required for each individual...
Work to raise market share by increasing the size and development of the company's sales
Identify areas to take advantage of selling the largest number of customers, and the division of market sectors
Customer Service Representative calls, activation for the subscription of Showtime al Jazeera andart
Then I transfer to back office (credit card department) telesales my work to sale the Showtime in companies learn how to deal with the credit card & visa cards & master cards & dinners club in every situation
Senior shift a team leader in call center ART /CNE (19300)
Duties & Responsibilities
Helping in managing the group policies of the call center which included 200 users. Working as a team.
Solving customers’ problem as a senior acting as team leader customer service executive
Providing the customer with all requested information about all kinds of subscriptions.
•Providing technical support to our subscribers through the phone.
•85% of the technical problems is solved through phone.
•Data entry into an Integrated Business System.
•Controlling subscribers’ financial accounts.
•Processing customer’s financial transactions.
•Insuring maximum customer satisfaction.
•Providing the customer with all kinds of forms requested through fax or e-mail.
•Handling all kinds of promotions and subscriptions.
•Receiving customers’ complains concerning their renewals and subscriptions and contacting other departments in order to provide the subscriber with a final solution
I responsible Organizing activities, sales
Implementation of sales activities that have been identified in the Strategic Plan for the sales and marketing policies.
Identify the needs of the salesmen of the training and the type of training required for each individual...
Work to raise market share by increasing the size and development of the company's sales
Identify areas to take advantage of selling the largest number of customers, and the division of market sectors
