Marketplace Operation Supervisor
Rocket Internet, Jumia Egypt
Total years of experience :14 years, 6 Months
Working with developers to build new systems to fit our business modules
Supervising all MP buying operation (cross docking, drop shipping, consignment, etc..)
Dealing with External Couriers (UPS, Aramex, Mashaweer, etc..) to check the service quality we provide to customers
Analyzing and preparing different reports (vendor/product/3PL) level
Managing a team who is
Monitoring Vendors' Performance
Building new process and SOPs
Focal point between Vendors and 3PLs
Sourcing items and negotiating best prices
Providing Buying and Marketing teams with the needed data before launching any campaign
Generating weekly/monthly reports and persentations to set targets and discuss the progress
-Dealing with the wideworld parties.
-Communicating with Internal and External teams.
-Providing solutions and alternatives.
-Checking the stock availability
-Correcting deals with the account managers.
-Approving orders and make it booked systematically.
Managing issues, providing alternatives and escalating problems
Communicating with different mindsets and handling them.
73% Very Good Grade