Mohamed Oli Ahamed

OBJECTIVE
To obtain a Restaurant Supervisor position where I can utilize my strong work ethic, customer
service skills, and passion for the food industry to contribute to a positive dining experience and
team success.
EXPERIENCE
HERFY FOOD SERVICE AND COMPANY, KSA.
JULY 2019 - D
EC 2022
Service Crew
* Customer Service: Greet customers, take orders, answer questions about the menu, provide
recommendations, and ensure customer satisfaction.
* Cleanliness and Hygiene: Maintain cleanliness and hygiene in the dining area, including tables,
chairs, and floors.
* Teamwork: Work collaboratively with other team members to ensure smooth operations and
efficient service.
* Stocking and Replenishment: Ensure that supplies are stocked and replenished as needed.
HERFY FOOD SERVICE AND COMPANY, KSA.
JAN 2023
- APRIL 2026
Supervisor
* Greeting and seating guests, ensuring a positive first impression.
* Addressing customer complaints and resolving issues promptly and professionally.
* Monitoring customer satisfaction and taking steps to improve it.
* Supervising and coordinating the activities of restaurant staff, including servers, bussers, and
hosts.
* Training new employees and providing ongoing coaching and feedback.
* Motivating and encouraging staff to provide excellent service.
* Conducting performance evaluations and recommending disciplinary actions when necessary.
SKILLS * Leadership & Management
* Customer Service
* Operational Skills
* Food safety and hygiene
* POS Systems,
INTERESTS * Traveling
* Playing
* New Learning