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mohamed othman, Director of Human Resources

mohamed othman

Director of Human Resources·Taj Hotels & Resort - 5 Star Luxury Hotel

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 22 years, 8 months

Director of Human Resources

June 2013 - Present

Taj Hotels & Resort - 5 Star Luxury Hotel

Dubai, United Arab Emirates

June 2013 - Present

Reporting to General Manager

Responsibilities:

 Plan and Forecast hotel manpower budget in co-ordination with GM, DOF and HOD’s as per business requirement.
 Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan.
 Training and Development of associates
 Develop systems and procedures that achieve higher employee efficiency and employee satisfaction.
 Recruitment and Performance Appraisal/ Management of the staff in the Unit.
 Develop & Implement the annual plan linking the department’s objectives to the unit’s overall strategy.
 Monitoring in - house training.
 Implement and sustain the Tata code of conduct & Value systems.
 Interact with the GM & HODs on a daily basis in areas of manpower planning, people development & provide appropriate support to the Operational departments.
 Recruitment and Selection planning of Staff at the unit level. Planning database maintenance.
 Rationalize manpower utilization and carryout appropriate right sizing activities.
 Implement Employee Satisfaction surveys & ensure the results are communicated & follow up on the action plans.
 Implement the Performance management system/appraisals & align to the Balanced Scorecard, and TBEM.
 Implement appropriate Reward & Recognition program for employees linked to Customer delight.
 Ensure compliance of all statutory & non - statutory HR aspects for fulfillment of corporate governance.
 Responsible to plan and co-ordinate for all HR related functions of the hotel. Plan Trainings and Induction for all staff/new joinees with L&D M, Cross Trainings, Looking at Career Progression of staff-lateral and vertical, Standard HR Operating Procedures of Departments, Audits, Junior Management Development and career planning, payroll monitoring. TBEM training. Recruitment process and getting staff on board. Counselling and discipline process
 Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities. Act as change catalyst in the cultural and organizational transformation. Provide key inputs of L&D aspects for all activities and plans of the unit.
 Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience- based learning. Induct, coach and mentor new Joinees. Interact with the departmental / unit functional heads on a daily basis in areas of people development, providing appropriate support to operational departments.
 Partner in interventions for organizational & leadership development.
 Partner in Corporate initiatives as required from time to time.
 Participate & assist in the unit career development process along with the General Manager, the department heads.
 Accommodation policy monitoring, keeping utility bill under control as feasible with accommodation committee, accommodation audits.
 Cafeteria menu planning with Abela, celebration of national days, café adoption, locker and rest room upkeep, transport monitoring. Plan and execute staff welfare activities, sports, annual day as per hotel operating budget

Company industry:
Hospitality & Accomodation
Job role:
Management

Director Of Human Resources

February 2012 - February 2013

Intercontinental Hotels Group

Doha, Qatar

February 2012 - February 2013

□ Reporting to the General Manager
□ Leading a team of (15 Staff)
□ Member of the Executive Committee of the hotel
□ In charge of the human resources and training department
□ Responsible for performance management & employee relations
□ Implementing of policies and procedures
□ Coaching and Mentoring
□ Working on multi culture environment
□ Managing the human resources function in order to meet the strategic business objectives
□ Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning
□ Responsible for HR Budget
□ Direct and support the Hotel Operation
□ coaching/developing others to help influence and execute business objectives in the most efficient manner
□ Executes and follows-up on engagement survey related activities
□ Leads and participates in succession management and workforce planning
□ Managing Staffing and Recruitment Process
□ Managing Employee Compensation Strategy
□ Managing Staff Development Activities

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Director of Human Resources

March 2009 - January 2012

Rotana Hotels

Abu Dhabi, United Arab Emirates

March 2009 - January 2012

In charge of opening of Khalidiya Palace Rayhaan by Rotana
5* hotel with 443 rooms & 4 F&B outlets

Responsibilities:

□ Reporting to the (General Manager)
□ Leading a team of (16 Staff)
□ Head of HR team, including admin staff, Government relation, employee accommodation
□ Managing the human resources function in order to meet the strategic business objectives
□ Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning
□ To ensure recruitment of high caliber employees to help achieve the business targets, within budgeted staffing plans
□ Provide functional direction and ensure compliance of all legal requirements
□ Provide a sounding board for colleague concerns, mediating solutions and initiating changes as needed
□ Provide direction, coaching and counseling on Human Resources issues such as performance management and employee relations
□ Responsible for maintaining a fully functioning Human Resources Department including employment, screening, personnel record keeping, employment benefits, work permits and visa processing
□ Maintains close contact with all Department Heads through departmental visits, serving as an advisor and internal consultant on employee relations issues
Reason to move on: to take up a new challenges with an international hotel chain

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Human Resources Manager

August 2007 - March 2009

Al Bustan Rotana Hotel

Dubai, United Arab Emirates

August 2007 - March 2009

In charge of opening of Khalidiya Palace Rayhaan by Rotana
5* hotel with 443 rooms & 4 F&B outlets

Responsibilities:

□ Reporting to the (General Manager)
□ Leading a team of (16 Staff)
□ Head of HR team, including admin staff, Government relation, employee accommodation
□ Managing the human resources function in order to meet the strategic business objectives
□ Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning
□ To ensure recruitment of high caliber employees to help achieve the business targets, within budgeted staffing plans
□ Provide functional direction and ensure compliance of all legal requirements
□ Provide a sounding board for colleague concerns, mediating solutions and initiating changes as needed
□ Provide direction, coaching and counseling on Human Resources issues such as performance management and employee relations
□ Responsible for maintaining a fully functioning Human Resources Department including employment, screening, personnel record keeping, employment benefits, work permits and visa processing
□ Maintains close contact with all Department Heads through departmental visits, serving as an advisor and internal consultant on employee relations issues
Reason to move on: to take up a new challenges with an international hotel chain

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Cluster Asst. Human Resources Manager

August 2003 - August 2007

Hilton Hotels

Jeddah, Saudi Arabia

August 2003 - August 2007

Assting the Director of HR for all the HR related aspect

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Education

Swiss Business School

November 2015

November 2015

Master's degree, MBA

United Arab Emirates

Bangalore University

April 2000

April 2000

Bachelor's degree, Computer Science

India

Skills

Human Resources
Expert
Human Resources
Expert
Leadership
Expert
Leadership
Expert

Languages

English

Expert

Arabic

Expert