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Mohamed Samhoun, Operations & Business Development Officer

Mohamed Samhoun

Operations & Business Development Officer·Toothpick

Lebanon

Bachelor's degree, Graphic Design

Work experience

Total years of experience: 13 years, 2 months

Operations & Business Development Officer

January 2020 - January 2024

Toothpick

Saidon, Lebanon

January 2020 - January 2024

• Managed procurement operations including preparing Purchase Requests (PRs) and issuing
Purchase Orders (POs)
• Collected and evaluated supplier quotations (RFQs) and conducted technical and financial
comparisons
• Negotiated pricing, terms, and contracts with suppliers to achieve cost efficiency
• Coordinated with finance and warehouse teams to ensure timely delivery of goods and
services
• Maintained and updated supplier database and evaluated supplier performance
• Ensured proper documentation, archiving, and compliance of procurement records
• Monitored stock levels and supported inventory planning to avoid shortages
• Developed and implemented cost-saving strategies and operational improvements
• Supervised daily operations across logistics, procurement, and sales departments
• Prepared periodic procurement and performance reports for management

Company industry:
1352

Data Entry Officer

March 2020 - December 2020

Toothpick

Saidon, Lebanon

March 2020 - December 2020

• Compiled, verified accuracy, and sorted information according to priorities to prepare
source data for computer entry.
• Reviewed data for deficiencies or errors, corrected any incompatibilities if possible.
• Inserted supplier and item data by inputting text-based and numerical information from
source documents within time limits.
• Responded to queries for information and accessed relevant files.
• Complied with data integrity and security policies.
• Prepared source data for computer entry by compiling and sorting information.
• Entered customer and donor data into the organization database (Tooth Pick Dental
Ecosystem).
• Maintained data entry requirements by following data program techniques and
procedures.
• Verified entered customer and account data by reviewing, correcting, deleting, or re
entering data; combining data from both systems when account information is
incomplete; merging records when needed and purging files to eliminate duplication of
data.
• Secured information by completing database backups.
• Maintained operations by following policies and procedures; reported needed changes.
• Maintained customer confidence and protected operations by keeping information
confidential.
• Contributed to team efforts by accomplishing related results as needed.
• Reported to work regularly and on time.

Company industry:
1352

General Manager

June 2013 - November 2019

Amir Rachid Restaurant,

Saidon, Lebanon

June 2013 - November 2019

• Handled recruitment, training, and performance evaluation of employees, ensuring high
productivity and quality service.
• Developed staff schedules, monitored operations, and ensured timely completion of tasks.
• Managed procurement and inventory to ensure availability of raw materials and supplies.
• Ensured compliance with quality standards through regular monitoring and customer
feedback.
• Designed and implemented marketing strategies, social media management, and branding
materials, including logo, menu, and packaging.
• Oversaw financial records, including accounts receivable/payable and budget preparation.
• Provided exceptional customer service by addressing inquiries, complaints, and service
improvements.

Company industry:
Catering, Food Service, & Restaurant

General Manager

July 2010 - January 2013

Humpty Dumpty Kids Zone,

Saidon, Lebanon

July 2010 - January 2013

• Led daily operations, including staff scheduling, event planning, and client relations.
• Supervised team performance, ensuring alignment with customer service and operational
standards.
• Designed and implemented strategies to improve customer experience and operational
efficiency.

Company industry:
Events Management

Education

Lebanese International University

January 2008

January 2008

Bachelor's degree, Graphic Design

Lebanon

Lebanese International University

January 2008

January 2008

Bachelor's degree, Graphic Design

Lebanon

Faculty of Pharmacy, Beirut Arab University

January 2004

January 2004

High school or equivalent, Pharmaceutical And Biological Sciences

Lebanon

Faculty of Pharmacy, Beirut Arab University

January 2004

January 2004

High school or equivalent, Biology/Chemistry

Lebanon

Skills

REQUEST FOR QUOTATION RFQ

Intermediate

COST MANAGEMENT

Intermediate

COORDINATING

Intermediate

FINANCE

Intermediate

GRAPHIC DESIGN

Intermediate

LOGISTICS

Intermediate

NEGOTIATION

Intermediate

OPERATIONS

Intermediate

PROCUREMENT

Intermediate

PURCHASING PROCESS

Intermediate

SUPPLIER MANAGEMENT

Intermediate

Languages

English

Intermediate

French

Beginner

Training and Certifications

Training
Graphic Design Diploma with AI
Basementex
Jan 2025

Hobbies and interests

Sports
Basketball