Mohamed Shafeeque Kalathingal Pathratt

« Led operations for multiple drive-thru and café branches, enhancing overall efficiency.
« Implemented Lean Six Sigma concepts to eliminate waste and streamline workflows.
« Coordinated staff allocation during branch closures, optimizing performance of underperforming units.
« Rolled out latest ERP systems across stores, improving operational integration
« Supervised and appraised over 50 staff members, utilizing structured promotion evaluations.
© Managed budgets effectively, ensuring financial stability of designated arca stores.
« Oversaw successful product launches, contributing to increased market share.
« Fostered a positive work environment, resulting in improved employee retention rates.

« Oversaw daily operations for over five stores, ensuring compliance with SOP and quality standards.
« Streamlined supply chain coordination with approved suppliers to enhance efficiency.
« Optimized staff performance by identifying development needs and facilitating tra
« Delegated tasks effectively, resulting in improved team productivity.
« Served as point of contact for customer complaints, delivering swift resolutions.
• Maintained positive staff relations, achieving a 100% increase in retention rates.
« Collaborated with supervisors to share best practices and implement improvements during peak sales
periods
« Supervised operations to ensure timely achievement of all targets.

« Monitored daily store activities to resolve customer escalation efficiently.
« Achieved 10% sales increase during first month as supervisor.
« Ensured stock accuracy through collaboration with central warehouse.
« Fostered cohesive work environment by collaborating with sales associates.

« Coordinated catering events while overseeing workforce planning along with kitchen logistics.
« Ensured compliance with municipal regulations for food safety hygiene standards.
« Increased work flow efficiency by 50%

• Led shift operations to enhance efficiency and ensure seamless workflow.
• Conducted staff training sessions to improve skills and performance standards.
• Monitored daily sales and stock levels to optimize inventory management.
• Implemented suggestive selling techniques, achieved 25% improvement in add on sales.

© Led shift operations to enhance efficiency and ensure seamless workflow.
« Conducted staff training sessions to improve skills and performance standards.
« Monitored daily sales and stock levels to optimize inventory management.
« Implemented suggestive selling techniques, achieved 25% improvement in add on sales.

Maintained high standards of professionalism and ethics at all times.
« Utilized comprehensive training to enhance problem-solving abilities.
« Obtained 99% attendance during training period.