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Mohamed Shafeeque Kalathingal Pathratt, Area Manager

Mohamed Shafeeque Kalathingal Pathratt

Area Manager·Barns Coffee

Saudi Arabia

Bachelor's degree, Hotel Management and Business Management

Work experience

Total years of experience: 10 years, 8 months

Area Manager

January 2024 - Present

Barns Coffee

Hail, Saudi Arabia

January 2024 - Present

« Led operations for multiple drive-thru and café branches, enhancing overall efficiency.
« Implemented Lean Six Sigma concepts to eliminate waste and streamline workflows.
« Coordinated staff allocation during branch closures, optimizing performance of underperforming units.
« Rolled out latest ERP systems across stores, improving operational integration
« Supervised and appraised over 50 staff members, utilizing structured promotion evaluations.
© Managed budgets effectively, ensuring financial stability of designated arca stores.
« Oversaw successful product launches, contributing to increased market share.
« Fostered a positive work environment, resulting in improved employee retention rates.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Area Supervisor

December 2021 - January 2024

Barns Coffee

Hail, Saudi Arabia

December 2021 - January 2024

« Oversaw daily operations for over five stores, ensuring compliance with SOP and quality standards.
« Streamlined supply chain coordination with approved suppliers to enhance efficiency.
« Optimized staff performance by identifying development needs and facilitating tra
« Delegated tasks effectively, resulting in improved team productivity.
« Served as point of contact for customer complaints, delivering swift resolutions.
• Maintained positive staff relations, achieving a 100% increase in retention rates.
« Collaborated with supervisors to share best practices and implement improvements during peak sales
periods
« Supervised operations to ensure timely achievement of all targets.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Department Store Supervisor

January 2020 - January 2021

Al Sahab Supermarkets

Jeddah, Saudi Arabia

January 2020 - January 2021

« Monitored daily store activities to resolve customer escalation efficiently.
« Achieved 10% sales increase during first month as supervisor.
« Ensured stock accuracy through collaboration with central warehouse.
« Fostered cohesive work environment by collaborating with sales associates.

Company industry:
Retail & Wholesale
Job role:
Sales

Catering Supervisor

January 2017 - January 2020

Grand Rasoi Restaurant

Jizan, Saudi Arabia

January 2017 - January 2020

« Coordinated catering events while overseeing workforce planning along with kitchen logistics.
« Ensured compliance with municipal regulations for food safety hygiene standards.
« Increased work flow efficiency by 50%

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Shift Supervisor

January 2016 - January 2017

Dunkin’ Donuts

Bengaluru, India

January 2016 - January 2017

• Led shift operations to enhance efficiency and ensure seamless workflow.
• Conducted staff training sessions to improve skills and performance standards.
• Monitored daily sales and stock levels to optimize inventory management.
• Implemented suggestive selling techniques, achieved 25% improvement in add on sales.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Shift Supervisor

January 2016 - January 2017

Dunkin’ Donuts

Bengaluru, India

January 2016 - January 2017

© Led shift operations to enhance efficiency and ensure seamless workflow.
« Conducted staff training sessions to improve skills and performance standards.
« Monitored daily sales and stock levels to optimize inventory management.
« Implemented suggestive selling techniques, achieved 25% improvement in add on sales.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Management Trainee

January 2014 - January 2015

Le Meridien Hotels

Bengaluru, India

January 2014 - January 2015

Maintained high standards of professionalism and ethics at all times.
« Utilized comprehensive training to enhance problem-solving abilities.
« Obtained 99% attendance during training period.

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

IHM

May 2024

May 2024

Bachelor's degree, Hotel Management and Business Management

India

Indira Gandhi National Open University

June 2016

June 2016

Bachelor's degree, Hospitality and Hotel Administration

India

Indira Gandhi National Open University

June 2016

June 2016

Bachelor's degree, Hospitality and Hotel Administration

India

Skills

DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
INTERDISCIPLINARY COLLABORATION
Intermediate
INTERDISCIPLINARY COLLABORATION
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Expert

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Tamil

Expert

Training and Certifications

Certifications
Saudi Driving License
HACCP Certification
Food Safety & Hygiene Training
Lean Six Sigma White Belt
Lean Six Sigma

Hobbies and interests

Exploring cultures
Travelling
Volunteering at local events and food drives