Mohamed El-Mahi, Technical Writer

Mohamed El-Mahi

Technical Writer

MOI

Location
United Arab Emirates
Education
Master's degree, Strategic Project Planning
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

Technical Writer at MOI
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2020

 Researching and creating interesting content for various social media
Platforms
 Writing different types of contents such as long form article, effective SEO
Friendly headlines
 Optimize existing content in accordance to market trends
 Responsible for managing user needs requirements while continuously
communicating their functional requirements to the development team
 Creating user-friendly user guides, training manuals and producing testing
materials for end users
 Effectively communicating project progress to various stakeholders involved
 Managing user requirements, updating documentations with regards to
new system functionalities

Technical Writer & Documentation Analyst at C4 Advanced Solutions
  • United Arab Emirates
  • April 2007 to April 2011

Key Roles
•Devising, developing and preparing technical documentation of IT applications used by Air Force Air Defense ensuring easy understandability through clarity, conciseness, style, and terminology with end user standards
•Working in collaboration with designers and programmers to ensure end user requirements are met and that applications are functioning to AFAD standards
•Reviewing published materials for the division and recommending revisions or changes in scope, format, content, and methods of production
•Following technical operating instructions, testing procedures, service and repair manuals and organizing and compiling technical data and design specifications

Education

Master's degree, Strategic Project Planning
  • at Heriot Watt University
  • December 2006

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Master's degree, Interactive Multimedia Systems
  • at Liverpool John Moores University
  • May 2003

,

Bachelor's degree, Building
  • at Liverpool John Moores University
  • May 2002

Business Information System

Specialties & Skills

MediaWiki
Camtasia
Microsoft Office
CHATBOTS
CAMTASIA
CONTENT MANAGEMENT
TECHNICAL WRITING
CUSTOMER RELATIONS
DOCUMENTATION
TESTING SCRIPTS

Languages

Arabic
Expert
English
Expert
Spanish
Beginner

Training and Certifications

Python for Data Science and AI (Certificate)
Date Attended:
October 2020
Intro to AI (Certificate)
Date Attended:
September 2020
AI using IBM Watson (Certificate)
Date Attended:
September 2020
Building AI Powered Chatbots (Certificate)
Date Attended:
October 2020
AWS Cloud Technical Essential (Certificate)
Date Attended:
April 2021

Hobbies

  • Horse riding