Technical Support
AZ Technology Co. ltd.
Total years of experience :15 years, 9 Months
- Provide first level support to all windows 2000; XP; vista; seven users regarding computer related problems (network and internet connections, printers, scanners, emails).
- Installing, configuring & troubleshooting all windows, diagnosing and
Solving hardware /software faults.
- Supporting applications like MS office, adobe products etc.
- Centralized management of the user desktop environment.
- Installation, configuration, troubleshooting of various software products. - Implementation of specific tasks: -Building/maintaining servers’ hardware and operating systems (Windows server 2003/2008). -storage and backup systems. - Installing centralized antivirus systems - Configuring office LAN, wireless, modems & access points.
B.Sc. Degree In Information Systems with Degree Very Good