Operations supervisor
Libyan airlines
Total years of experience :13 years, 9 Months
Supervise all the activities of the ground handling with fully adherence of safety Policy and security standards of Libyan Airlines.
* Coordinating with the airport staff for smooth and safe airport operations.
* Helping and caring for Passengers during delays and disruptions.
* Ensuring that the passengers are assisted upon arrival and dealing with
Missing and damaged baggage using world tracer
* Excellent Knowledge of Amadeus Altea DCS and Reservation.
* Prepare and send operationalreports, statistics and checklists.
* Pre-Flight editing and Check post -flight administration duties
* Report operational irregularities such as delays etc.
* Load controller for A-320
Providing high quality service (check in, boarding, Ramp and baggage service)
* Check- in manually and computerized using Sita DCS, Local DCS, MACS
* Back office duties including sending airlines reports preparing trip files.
* Follows-up the airlines requests and updating records, statistics.
* Ensure that all safety policy and security standards are implemented
* Handling lost and found claims including (AHL, OHDand DPR).
* Coordinating with the airport staff (Immigration, Customs, Security)
* Operations duties sending IATA operational messages, reports and e-mails
* Aircraft ramp handling with fully coordination with all departments
Draft legal documents, correspondence, contracts and pleadings.
* Conduct research on relevant laws, regulations, and legal articles
* Prepare for hearings, trials, and corporate meetings.
* Reviewing and organizing information’s, prepare written reports that
Help determine how to handle the cases
* Follow the procedures of courts and submit the required documents.
* Marketing it products in jarir book store at Doha branch.
* Conducting market research such as customer questionnaires andInquiries.
* Monitoring competitor’s activity, attending exhibitions and seminars.
* Develop plans for advertising, sales promotions and sales management.
Successfully completed a research (constitution role as a top of legal rules)
