Lead and manage the overall operations of the organization, including Commercials, Operations, Finance, Business Development, Marketing, E-Commerce, IT, and Human Capital; report directly to the Board and work closely with them to develop and implement strategies that align with the company's goals and objectives; manage a team of senior and middle managers, providing guidance and direction to ensure smooth and efficient operations; oversee day-to-day operations and maintain clear lines of communication and delegation of responsibilities through an effective organization structure; ensure all aspects of the company are running effectively and efficiently.
Follow a structured process when creating the annual strategy for my business, which includes analyzing the current market and industry trends, setting clear SMART goals, developing a plan of action, conducting a SWOT analysis, allocating resources, monitoring and evaluating progress with KPIs, communicating and implementing the strategy to stakeholders, and regularly reviewing and updating based on changing factors.
Led multiple projects aimed at streamlining the business, expanding it, and restructuring it, including implementing an e- commerce platform, opening new stores, remodeling existing stores, introducing a self-service cash counter, restructuring the company for efficiency and cost-reduction, and turning around the company's financial indicators, resulting in increased market share and profitability.
Successfully establishing relationships with government/municipal authorities, principals, and vendors/service providers involves clear communication, transparency, mutual understanding of goals and objectives, regularly reviewing their performance, providing feedback, and addressing any issues or concerns.
Maintain and update store visual merchandising standards; manage store budget, forecast, and expenses; develop and execute marketing campaigns to drive traffic and sales, and ensure store compliance with safety and security regulations.
Manage inventory, continuously monitor and report on store performance and take action to improve performance.
Lead sourcing, negotiations, and leasing efforts while building and coaching teams and formulating business processes.
Some of the most distinctive achievements during the last three years include; launching and managing a successful e- commerce platform and loyalty program; transforming the company DNA and leading significant change; adding four new unique stores to the company's portfolio, expanding its reach; driving a 100% increase in revenue through exceptional service delivery; implementing new processes and procedures to improve organizational efficiency; doubling the company's market share and significantly improving key financial KPIs through strategic initiatives.
- مجال الشركة:
- البيع بالتجزئة وبالجملة
- الدور الوظيفي:
-
الإدارة