business managing director
Lugano Trade
مجموع سنوات الخبرة :12 years, 2 أشهر
Lead and manage the overall operations of the organization, including Commercials, Operations, Finance, Business Development, Marketing, E-Commerce, IT, and Human Capital; report directly to the Board and work closely with them to develop and implement strategies that align with the company's goals and objectives; manage a team of senior and middle managers, providing guidance and direction to ensure smooth and efficient operations; oversee day-to-day operations and maintain clear lines of communication and delegation of responsibilities through an effective organization structure; ensure all aspects of the company are running effectively and efficiently.
Follow a structured process when creating the annual strategy for my business, which includes analyzing the current market and industry trends, setting clear SMART goals, developing a plan of action, conducting a SWOT analysis, allocating resources, monitoring and evaluating progress with KPIs, communicating and implementing the strategy to stakeholders, and regularly reviewing and updating based on changing factors.
Led multiple projects aimed at streamlining the business, expanding it, and restructuring it, including implementing an e- commerce platform, opening new stores, remodeling existing stores, introducing a self-service cash counter, restructuring the company for efficiency and cost-reduction, and turning around the company's financial indicators, resulting in increased market share and profitability.
Successfully establishing relationships with government/municipal authorities, principals, and vendors/service providers involves clear communication, transparency, mutual understanding of goals and objectives, regularly reviewing their performance, providing feedback, and addressing any issues or concerns.
Maintain and update store visual merchandising standards; manage store budget, forecast, and expenses; develop and execute marketing campaigns to drive traffic and sales, and ensure store compliance with safety and security regulations.
Manage inventory, continuously monitor and report on store performance and take action to improve performance.
Lead sourcing, negotiations, and leasing efforts while building and coaching teams and formulating business processes.
Some of the most distinctive achievements during the last three years include; launching and managing a successful e- commerce platform and loyalty program; transforming the company DNA and leading significant change; adding four new unique stores to the company's portfolio, expanding its reach; driving a 100% increase in revenue through exceptional service delivery; implementing new processes and procedures to improve organizational efficiency; doubling the company's market share and significantly improving key financial KPIs through strategic initiatives.
Responsible for three businesses in the group, including SPAR, Holland & Barrett, and a restaurant chain, and reported to the COO and a remote group FD.
Joined the company at its inception and have seen the growth of the company to four stores, with plans to double in size over the next 24 months.
Led a team of nine accounting staff, and was responsible for setting up the office from scratch, including establishing accounting policies, procedures, and controls under local requirements, IFRS, and corporate needs, and implementing SAP.
As a member of the senior management team maintained a high profile in the organization; attended management meetings; acted as the main point of contact for all finance-related matters; maintained close working relationships with the banks and external advisors; prepared feasibility studies, business plans, and detailed costings and profit and loss forecasts for new store openings and acquisitions.
Responsible for all financial reporting on a monthly and annual basis, including the yearly statutory returns; managed the budget and forecasting; regularly met with budget/project heads to coordinate the budget and review performance and re- forecast when required; implemented financial controls to monitor costs, margins, expenses, and assets.
Responsible for the career development of accounting staff and their management, including hiring, promotion, disciplinaries, and termination.
Led feasibility studies for store refurbishments and openings while creating strategic five-year business plans. Negotiated
with various legal advisers, auditors, service providers, and stakeholders as well as organised and coordinated monthly
management meetings. Delivered exceptional assistance to CFO with data analyses for presentations. Administered full
spectrum of financial management, including reporting, financing, accounting processes, and internal and external
inquiries/audits. Steered profit and loss accountability and created budget planning to reduce operational cost. Guided and
mentored team members aimed at improving knowledge.
* Implemented Oracle into business to decreased overall operational expenses.
* Orchestrated and signed annual financial statement and reported to regional head office.
* Streamlined operational workflow by monitoring store's financial performance and implementing corrective measures.
Spearheaded all facets of financial management and performance for key region consisting of four stores, including budget
management and re-forecasting, CAPEX and OPEX implementation, and control, audits and tax compliance. Developed and
implemented new methods of management and control, such as
in Accounting and corporate financing