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Mohamed Rashad Mohamed, PLANNER

Mohamed Rashad Mohamed

PLANNER·STEAMCO SHIPPING AGENCIES CO W.L.L.,

Kuwait

Master's degree, Administration And Business Administration

Work experience

Total years of experience: 25 years, 5 months

PLANNER

June 2025 - Present

STEAMCO SHIPPING AGENCIES CO W.L.L.,

Al Kuwait, Kuwait

June 2025 - Present

• PLAN, SCHEDULE, AND COORDINATE SHIPPING AND VESSEL OPERATIONS IN LINE WITH APPROVED
OPERATIONAL TIMELINES.
• PREPARE AND MONITOR VESSEL ARRIVAL AND DEPARTURE SCHEDULES (ETA / ETD) IN COORDINATION WITH
PORTS, SHIPPING LINES, AND STAKEHOLDERS.
• COORDINATE CLOSELY WITH OPERATIONS, DOCUMENTATION, CLEARANCE, TRANSPORT TEAMS, AND
CUSTOMERS TO ENSURE SMOOTH END-TO-END EXECUTION.
Company industry:
Shipping
Job role:
Engineering

Planner

June 2025 - Present

STEAMCO SHIPPING AGENCIES CO W.L.L

Al Kuwait, Kuwait •Hybrid

June 2025 - Present

• Strategically coordinate vessel operations and daily planning to ensure seamless logistics
and port compliance.
• Optimize manpower and transportation resources, improving operational efficiency and
reducing scheduling delays.
• Monitor operational timelines and safety requirements, maintaining high standards of service
delivery.
Company industry:
Shipping
Job role:
Engineering

SALES AND SOURCING MANAGER, Klickpay payment solution

February 2022 - December 2025

Klickpay Payment Solutions,

Al Kuwait, Kuwait

February 2022 - December 2025

• SPEARHEADED SALES AND SOURCING OPERATIONS, CONSISTENTLY EXCEEDING MONTHLY AND QUARTERLY
REVENUE GOALS FOR THE FINTECH FIRM.
• DROVE AN 18% INCREASE IN TEAM PRODUCTIVITY BY DESIGNING AND DEPLOYING STRATEGIC TEAM QUOTAS,
DEFINING SALES TERRITORIES, AND ROBUST PERFORMANCE FRAMEWORKS.
• OPTIMIZED THE SALES CYCLE AND IMPROVED CUSTOMER RETENTION THROUGH THE EXECUTION OF TARGETED
CRM ENHANCEMENTS.
• STRENGTHENED SUPPLIER RELATIONS AND OPTIMIZED COMPLEX SOURCING WORKFLOWS, SUCCESSFULLY
MITIGATING OPERATIONAL BOTTLENECKS.
• DEVELOPED AND EXECUTED COMPREHENSIVE SALES STRATEGIES, ENSURING STRICT ALIGNMENT WITH MARKET
INSIGHTS AND OVERARCHING COMPANY OBJECTIVES.
• PROVIDED CONTINUOUS COACHING, PERFORMANCE EVALUATIONS, AND STRUCTURED TRAINING PROGRAMS
FOR THE SALES TEAMS.
• COLLABORATE WITH OTHER DEPARTMENTS, SUCH AS MARKETING AND PRODUCT DEVELOPMENT, TO ALIGN
SALES EFFORTS WITH OVERALL BUSINESS OBJECTIVES
• PERFORMANCE EVALUATION: EVALUATE THE PERFORMANCE OF SALES TEAM MEMBERS AND PROVIDE REGULAR
FEEDBACK AND COACHING.
Company industry:
Accounting

Sales & Sourcing Manager

January 2022 - June 2025

KLICKPAY PAYMENT SOLUTIONS

Al Kuwait, Kuwait

January 2022 - June 2025

• Led business development and merchant acquisition for payment solution products,
significantly expanding market share.
• Forged strategic partnerships with key suppliers and clients to drive sustainable company
growth.
• Enhanced team productivity through proactive sales planning, performance monitoring, and
staff mentorship.
• Coordinated with internal departments to streamline workflows and elevate the overall
customer experience.
Company industry:
Islamic Banking
Job role:
Sales

Insurance Sales Executive

January 2020 - December 2021

Kuwait Insurance Company

Al Kuwait, Kuwait

January 2020 - December 2021

Developed and executed insurance sales strategies for retail and corporate clients,
increasing policy uptake by 25%.
Built and maintained strong relationships with high-net-worth clients and corporate entities.
Introduced bundled insurance offerings in collaboration with banking partners, enhancing
cross-sell opportunities.
Streamlined policy application processes, reducing processing time by 30%.
Conducted market analysis to identify product gaps and assisted with product development
initiatives.
Company industry:
Insurance & TPA

Senior Insurance Operations Specialist

February 2020 - August 2021

KUWAIT INSURANCE COMPANY

Al Kuwait, Kuwait

February 2020 - August 2021

• Managed insurance operations lifecycle including high-value policy processing, renewals,
and endorsements.
• Resolved critical operational issues across underwriting and finance departments to maintain
business continuity.
Company industry:
Insurance & TPA
Job role:
Support Services

Project & Purchase Manager

January 2016 - January 2020

Kuwait International Bank,

Al Kuwait, Kuwait

January 2016 - January 2020

- Managed User Acceptance Testing (UAT) for critical omnichannel banking systems and contact center solutions.
- Analyzed complex financial performance trends and presented key insights to senior management to inform strategic banking initiatives.
- Proposed comprehensive budgets, operational enhancements, and specific cost-optimization opportunities.
- Controlled project scope and timelines to effectively prevent scope creep and ensure strict alignment with budget requirements.
- Oversaw business development management, focusing on reducing time and applying digital transformation strategies.
Company industry:
Banking

Business Development Manager

January 2016 - January 2020

KUWAIT INTERNATIONAL BANK (KIB)

Al Kuwait, Kuwait

January 2016 - January 2020

• Supported major digital banking initiatives and digital transformation projects to improve
service delivery.
• Directed User Acceptance Testing (UAT) for core banking systems, ensuring high
performance and technical reliability.
Company industry:
Banking
Job role:
Management

Relationship Manager

December 2011 - December 2016

Boubyan Bank

Al Kuwait, Kuwait

December 2011 - December 2016

• Handled customer compliance and inquiries from end to end and maintained smooth standards
• Discuss the primary financial goals of clients and help them achieve these goals
• Transformed an underperforming branch into a key delivery branch
• Conducting risk assessments on investment options and reporting them to the client
• Ensuring they follow strict banking policies and protocols.
Company industry:
Banking
Job role:
Administration

Relationship Manager

January 2011 - January 2016

BABUYAN BANK

Al Kuwait, Kuwait

January 2011 - January 2016

Managed key accounts and promoted financial services to drive branch-level sales goals.
Company industry:
Banking
Job role:
Accounting and Auditing

Operations & Collections Manager

January 2006 - January 2011

BANK OF AMERICA

Missouri, United States

January 2006 - January 2011

Oversaw large-scale banking operations and credit collections, ensuring strict regulatory
compliance.
Company industry:
Banking
Job role:
Management

Assistant Manager

May 2008 - February 2009

Regions Bank

Missouri, United States

May 2008 - February 2009

Implemented performance tracking systems for sales associates, boosting productivity.
Crafted custom banking packages for commercial clients to grow business portfolios.
Company industry:
Banking
Job role:
Accounting and Auditing

ASSISTANT MANAGER

May 2008 - February 2009

Regions Bank

Missouri, United States

May 2008 - February 2009

• Analyzed financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on the information
• Ensured seamless sales operations. COLLECTIONS AGENT
GC Services, March 2007-April 2008
• Conducted analysis offinancial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.
Company industry:
Banking

ASSISTANT MANAGER

January 2008 - January 2009

Regions Bank,

Missouri, United States

January 2008 - January 2009

• Analyzed financial data.
• Examined financial performance to identify trends.
• Generated comprehensive reports based on the findings.
• Ensured efficient sales operations.• Analyzed financial data.
• Examined financial performance to identify trends.
• Generated comprehensive reports based on the findings.
• Ensured efficient sales operations.
Company industry:
Banking

Collections Agent

December 2007 - December 2008

GC Services

Missouri, United States

December 2007 - December 2008

• Conducted analysis of financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.
Company industry:
Banking
Job role:
Customer Service and Call Center

COLLECTIONS AGENT

January 2007 - January 2008

GC Services,

Missouri, United States

January 2007 - January 2008

• Conducted analysis of financial data
• Examined financial performance to identify patterns
• Generated insightful reports based on gathered information
• Ensured seamless sales operations.
Company industry:
Banking

Direct Sales Banking Associate

December 2001 - December 2006

National Bank Of Kuwait - Nbk

Al Asimah, Kuwait

December 2001 - December 2006

• Accountable for sales and services
• Attract new customers for bank growth along with profiling prospective customers for various business opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisting customers in deciding on products to buy.
Company industry:
Banking

DIRECT SALES BANKING ASSOCIATE

May 2001 - July 2006

NATIONAL BANK

Al Kuwait, Kuwait

May 2001 - July 2006

• Accountable for sales and services
• Attracted new customers for bank growth along with profiling prospective customers for various business opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisted customers in deciding on products to buy.
Company industry:
Banking

Sales Officer

January 2002 - January 2006

NATIONAL BANK OF KUWAIT (NBK)

Al Kuwait, Kuwait

January 2002 - January 2006

Spearheaded retail banking sales and customer acquisition for a leading regional institution.
Company industry:
Banking
Job role:
Sales

DIRECT SALES BANKING ASSOCIATE

January 2001 - January 2006

National Bank of Kuwait,

Al Kuwait, Kuwait

January 2001 - January 2006

• Accountable for sales and services
• Attracted new customers for bank growth along with profiling prospective customers for various business
opportunities
• Opened both consumer and business accounts and loan products
• Always awarded top in sales and customer service
• Assisted customers in deciding on products to buy.
Company industry:
Banking

Education

Stratford University

January 2009

January 2009

Master's degree, Administration And Business Administration

United States

Stratford University

January 2009

January 2009

Master's degree, Administration And Business Administration

United States

Stratford College

January 2006

January 2006

Diploma, Computer And Systems Engineering

United States

Cairo University

January 2001

January 2001

Bachelor's degree, Commerce {Accounting

Egypt

GPA (rating): Good

GPA (rating): Good

Cairo University

January 2001

January 2001

Bachelor's degree, Accounting

Egypt

Skills

Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Trading
Expert
Trading
Expert
National Account Sales
Expert
National Account Sales
Expert
COM
Expert
COM
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Accounting
Expert
Accounting
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Marketing
Expert
Marketing
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
PLANNING
Expert
PLANNING
Expert
PROFILING (COMPUTER PROGRAMMING)
Expert
PROFILING (COMPUTER PROGRAMMING)
Expert
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
FINANCIAL DATA
Intermediate
FINANCIAL DATA
Intermediate
ACCEPTANCE TESTING
Intermediate
ACCEPTANCE TESTING
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
FORECASTING
Expert
FORECASTING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DELIVERY
Expert
DELIVERY
Expert
DIRECTING
Expert
DIRECTING
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
FINANCE
Expert
FINANCE
Expert
FINANCIAL
Intermediate
FINANCIAL
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Trading
Expert
Trading
Expert
National Account Sales
Expert
National Account Sales
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE POLICIES
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Sales Management & Marketing, Advanced Management & Leadership, Financial Management, HR Management
C++ Certification
Certificate in Human Resource Management
Certificate in Advance Management and Leadership
Certificate in Marketing Management
Certificate in Advanced Management and leadership
Certificate in Financial Management
Certificate in Modern Economics
Certificate in Human Resource Management
Certificate in Sales Management
C++ Certification
Training
Certificates
ECG Show credentials
All certificates
Banks Show credentials

Hobbies and interests

Reading