Sales Branch Manager
Oman Insurance (sukoon)
Total years of experience :15 years, 3 Months
Corporate deals and interact with general insurance department to advice on preferred instruments for corporate business growth.
•Target market research, database development and management.
•Business development and direct sales leads management.
•After sales activities to ensure business continuity and growth.
•Managing existing customer relationship through periodic visits.
•Achieving annual targets through effective leads management and direct sales activities, managing exiting accounts and targeting new customers.
• Support team by coordinating programmer and trainer schedules, preparing training materials.
• Tracking clinic devices, invoicing and providing miscellaneous assistance.
•Provide clients with various types of health insurance packages.
•Handle the tasks of providing affordable health insurance options for groups and individuals.
•Handle the tasks of educating and selling health insurance plans to potential customers.
•Provide guidance to customer on the benefits of health insurance facilities.
•Perform tasks of preparing insurance sales report and follow-up of potential customers.
•Handle the tasks of conducting training sessions for new staff on health care products of the organization.
Supervision involves developing and communicating cooperative goals and results to personnel; selecting, supervising, and supporting
•Employee team; and upholding cooperative policies.
•Recruit/induct BDMs/SDMs and develop potential BDMs/SDMs
•Establish and maintain high standards of sales quality, as measured by Productivity, customer’s complaints and repeat business
•Business plan targets for the Branch, Establish activity and sales reporting
•Mechanisms to Company standards.
•Bring out the best of branch’s personnel by providing training,
•Coaching, development and motivation
•Assign employee responsibilities and maintain job descriptions
•Develop performance standards
•Supervise ongoing employee training
•Complete and administer a yearly merit review with all direct reports
•Develop and maintain a salary administration program and pay competitive wages based on performance
•Plan for and provide opportunities for employee advancement and Development
•Continually build upon personal skills and knowledge
•Handle claims and complaints promptly
•Promote outstanding customer service
•2015 I had achieved Exceeded Expectation in the company rating due to that I have been promoted to Vice President.
•2016 I achieved also exceeded expectations in the company
•2017 I achieved distinguished rating between all Orient branches as I achieved 130% increase.
•I am supervising and monitoring 13 sales and 4 brokers with full operated branch in RAK and Northern emirates.
•85% from my production is from Dubai emirate.
Managing daily rest. Operations.
•Responsible for placing daily purchase orders.
•Responsible for branch quality assurance.
•Responsible for customer service.
Responsibility to promote the business of the branch and Marketing of
Motor & non motor insurance policies.
- Identify areas of business co-operation with branch clients and maintain
Friendly relations.
- Plan and maintain an annual target for branch business.
- Interviews customers to explain insurance policies and conditions, risks
Covered premium rates and benefits, and to make recommendations in
The amounts and type of cover.
- Establish business relationships with corporate clients
- Provide guidance to sub-ordinate(s) on motor underwriting and consult
With head office in non motor business for underwriting.
- Underwrite Non Motor business up to the designated authority level
• Ensure follow up on pending premiums, collection and remittance of
Premium amount.
Negotiate individual & corporate deals and interact with life insurance department to advice on preferred instruments for corporate business growth.
•Target market research, database development and management.
•Business development and direct sales leads management.
•After sales activities to ensure business continuity and growth.
•Managing existing customer relationship through periodic visits.
•Ensure timely premium payments (Persistency).
•Achieving annual targets through effective leads management and direct sales activities, managing exiting accounts and targeting new customers.
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