Community & Market Engagement Officer
International Rescue Committee
Total years of experience :9 years, 8 Months
, Irbid & Ramtha - Jordan.
Responsibilities:
•Developing & Finding C & M Engagement tools.
•Involving the Public, Private & non-profit organizations.
•Build relationship and partnership with the community.
•Market mapping & Observations.
•Finding apprenticeships, specialized training, job matching, partnership, collaborations opportunities.
•Handling the visits & follow-up surveys.
•CBO’s & NGO’s Capacity Building.
•Community & Market Engagement Session.
•Stakeholders’ interviews and collaborations finding.
•Growth Grants interviews.
•Startup Grants interviews.
• Prepare training plan for Business training.
• Following up and support the business councilors to achieve the counseling sessions.
• Prepare the professional development for the team.
• Mentoring component activities.
• Coordinate with the IM team to offer the needed data and share the feedback.
• Communicating the Cash Unit to proceed the payments for Growth Grants & Startup Grants.
• Support Services preparations.
• Contacting the trainees in order to share the feedback with the IM team.
• Providing employability training for the trainees.
• Collecting the missing data, documenting, Certificating
• Market Mapping & private sector engaging.
• Following & sport-check.
the team members.
•Sharing the daily, weekly, monthly and yearly reports for the concern staff.
•Following up with the team, sharing the strength & developing areas.
•Handling the manager calls.
•Providing the support in due the peaks.
calls and emails.
•Supporting the new CSRs.
•Creating the tickets and assign it to the concern staff.
the hotel rooms.
•Sharing the weekly feedback with the concern supervisor.
•Contacting the guests’ face to face, phone and emails.
the guests and assisting them to select the requested menu and the venues.
•Signing the contracts to book the venues and following up to finish all the requested payments.
•Following up with the cancellation process.
•Sending the requested details for whole the hotel in order to do the requested action at each department.
•Sending a room booking request for the reservation department.
•Sending a weekly events sheet.
and Documentation.
•Contacting the hotels and checking the availabilities for booking.
•Prepare the vouchers for the reservations.
•Prepare the payments for accountant at the other parties.
•Bachelor Degree of Tourism Management,