mohammad aljulani, Technical Support

mohammad aljulani

Technical Support

الاتصالات السعودية stc

Location
Saudi Arabia
Education
Diploma, هندسة اتصالات
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Technical Support at الاتصالات السعودية stc
  • Saudi Arabia - Riyadh
  • My current job since September 2010

Company: STC (Saudi Telecom Company) Riyadh, KSA (www.STC.com.sa)
"Saudi Telecom Company" in IPTV section.
*configuration IPTV and ADSL by NMS"Alcatel-Huawei-Siemens"
*configuration FTTH by NMS "Alcatel "
*FTTU Subscriber provisioning and maintenance
*advanced troubleshooting IPTV and ADSL problems by
"NMS, Network Analyzer, GUI, One View, WFM, HDM, RTTS, BMS, GMG, ICMS".

Technical Support
Duties: Trouble shooting and trace problems for ADSL customers by phone thru STC applications (Network Analyzer - billing System - Radius Systems).

Spicalist Technical support at Contact center company
  • Saudi Arabia - Riyadh
  • January 2018 to October 2018

Spicalist Technical support

pilot department at الاتصالات الاردنية
  • Other
  • April 2009 to September 2010

Company: Orange JTG (Jordan Telecom Group) Amman, Jordan (www.orange.jo)
Job title: ADSL&PSTN Coordination.
Duties: Working In JTG (Jordan Telecom Group) as a Dispatcher for after sale and Digital services teams, a coordinator in the field sales and use the CCBS system (customer care and billing system).

Education

Diploma, هندسة اتصالات
  • at arab college
  • August 2008

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Specialties & Skills

Technical Support
 I’ve training & full skills of dealing with Network Analyzer (Testing, Measuring & Disguises).  W
communication skills
social media
Microsoft office
digital marketing

Languages

Arabic
Native Speaker
English
Beginner