Functional Consultent
ITS
Total years of experience :17 years, 9 Months
• Participating in project planning and scope definition
• Understanding and designing, the bank’s products and process workflows
• Participating in system testing and client training
• Implement Branch Automation and Islamic Bank System.
• Develop reports Using BO Reports (Xi3 and Xi2).
• Design Universes for BO
• Develop Reports using Crystal Reports
• Some experience in Core banking.
• Banking application support.
• Manage and assign issues to support Team.
• Troubleshooting and fix issues.
1. BLC Bank- Lebanon
- Implement Branch Automation.
- Develop reports using Crystal Report.
- Support Application.
2. REB Bank - Syria
- Implement Branch Automation.
- Develop reports using Crystal Report.
- Support Application.
- Give a training for the customer on Branch Automation application.
- Following-up the application testing and also the issues with development center.
3. KFH Bank - Kuwait
- Implement Islamic Bank System.
- Develop reports using Crystal Report and Business Objects Xi3.
- Support Application.
- Give a training for the customer on Branch Automation application.
- Follow-up the application testing and also the issues with development center.
4. KIB Bank - Kuwait
- Prepare and give a demo for the bank.
- Collect requirements form the customer.
- Participate in reports development.
- support the team in a critical cases.
- Collect and document the business requirements.
5. BIsB Bank - Bahrain
- SAP Business Object 4.2
- Implement Branch Teller Application (ETHIX Branch).
6. AUB (Ahli United Bank) - Kuwait
- Ethix Branch
- Crystal Report
-Researching, Designing and witting new software programs
-Testing new programs and faultfinding
- Developing existing programs by analyzing and identifying areas for modifications
-Investigating new technology
-Create technical specifications and test plans.
-working with computer programming languages (VB6, VB.NET)
-working operational documentation with technical authors
-maintaining systems by monitoring and correcting software defects.
Working closely with other staff, such as project managers, graphic artists, system analysts, and sales and marketing professionals.
-consulting clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information.
-consulting updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
- Problem solving and thinking laterally as part ream, or individually, to meet the need of the project.
in the beging in this company I was in Supprot Section :
-Fix Hardware Problem in all branches (i.e International Brands like ALDO, VISS, SPRING...).
-Fix All Software problems in Mother Company(HQ) and all branched (the software is Infinity ERP, Windows...).
- Support the company Network (LAN & WAN), and connect the branches together using VPN Service and using Lease Line.
-Create New Interfaces that help and simplify the job in company like Stock control, accounting, ....
- prepare an offers to company to buy some hardware and software (Manage all IT department in hardware and software).
-Support 20 Government school and Fix all Hardware Problems Problem.
-Support The same school and fix all software problems for the PC's).
-Support the server software (Windows 2000 server & 2003 server) by install it, install all drivers, Update the anti-virus, connect it on the LAN and On the WAN, Identify all Clients, Create Domain Controler...ect.
- Write Weekly Report about the school status and what is the problems we faced through the week and how we fixed it.
- Team Leader on 5 employees.