Facility Administrator
Cofely Besix Facility Management
Total years of experience :16 years, 6 Months
Co-ordination between clients and company staff to ensure satisfactory communication and completion of works.
Monitor office operations and procedures, such as flow or correspondence, filling, requisition of supplies and other admin service.
Maintain personnel records to ensure completeness, accuracy, and timeliness.
Maintain the resident’s records and office administration to ensure we respond to the necessary requirements within the agreed timeframe.
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
Communication with supervisor or subordinates-providing information to supervisor, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor company vehicles, office equipment such as fax machine, copiers, phone systems, and computers, database management, and other application.
Review work done by others to ensure that company format policies are followed, and recommend revisions.
Compose routine correspondence, and reports.
Establish a strong relationship with colleagues.
Ensure that communication between team members and the clients/public is timely and professional.
Assist with the implementation of customer audits to gain feedback on the level of service provided.
Customer assistant service
Attend telephone very professionally.
Greet to visitors, tenants and concerned persons in proper manner.
Log all details of visitors and service provider.
Provide information and assistance to the tenants, visitors and clients.
Efficient in ISO 9001: 2008 implementation in the office and workplace.
Maintain facility management activities files in perfect order.
Issue general work permits to the clients and service providers.
Co-ordinate with sub-contractors and suppliers.
Update tenant related data periodically.
Preparation of daily & monthly reports.
Assist in co-ordination of works between the departments
Make intervention & work orders in the remote desktop and closing timely.
Checking Emails and forward to the concerned persons.
Sort & distribute all incoming letters to the concerned person & tenant mail box.
Collect overall feedback from the tenants, visitors, clients and concerned persons and forward to the management.
Prepare invoice for review and approval from Senior Facilities Manager and issue them to HO for payment.
Coordinate with specialist subcontractors, MEP Supervisors and Site Engineers for any outstanding work orders.
Maintain workflow by studying methods, implementing reduction, and developing reporting procedure.
Creates and revises systems and procedures by analysing operating practices, record keeping systems, forms control, office layout, and personnel requirement.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
Ensure operation of equipment by completing preventive maintenance requirement, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
Completes operational requirements by scheduling and assigning administrative projects, expediting work results.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publication, establishing personal networks, participating in professional societies.
Contributes to team effort by accomplishing related as needed.