Mohammad Fawaz

Research and identify potential restaurant partners that align with Deliveroo’s strategic goals.
 Develop a robust pipeline of prospective partners through market analysis, networking and industry events.
 Approach, negotiate, and secure partnerships with key retailers and grocery stores.
 Develop and implement strategies to increase the number and quantity of restaurants and grocery stores.
 Collaborate with cross-functional teams, including marketing, operations, and product development to drive initiatives that
enhance partner success and satisfaction.

• Set business development goals and sales targets aligned with company objectives, guiding the team to achieve performance
milestones.
• Hire, train, and coach sales representatives, providing ongoing motivation and feedback to drive team success.
• Identify and recruit potential merchant partners, negotiating terms, promotions, and incentives to onboard them onto Lyxas
platform.
• Oversee the onboarding process for restaurants, including menu setup, configuration, and marketing efforts.
• Manage and nurture relationships with restaurant partners, ensuring satisfaction, performance, and continuous progress
tracking.

• Find and pursue new business by partnering with restaurants and retail shops to grow the client base.
• Build and maintain strong relationships with clients to keep them engaged and onboarded.
• Create and present customized proposals to potential clients.
• Manage the sales pipeline by following up and staying in touch with leads through emails and meetings.

Managed multiple accounts to maintain strong client relationships and ensure successful delivery of solutions meeting client needs and objectives. Developed trusted relationships with key accounts, serving as the lead point of contact for all customer account matters. Collaborated with internal teams to ensure customer satisfaction and monitored sales growth for bigger and better results.

• Delivered personalized customer service by offering tailored product recommendations and addressing customer needs,
driving sales and satisfaction.
• Demonstrated product features, including technical devices like smartphones and drones, ensuring clear understanding and
encouraging purchasing decisions.
• Managed inventory by restocking shelves and coordinating with other branches to ensure product availability and meet
customer demand.
• Built and maintained positive relationships with customers, fostering brand loyalty and encouraging repeat business.