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تم إلغاء حظر المستخدم بنجاح
محمد جمعة, Head of Digital Channels Development

محمد جمعة

Head of Digital Channels Development·Al-Rajhi Bank

المملكة العربية السعودية

دبلوم, SOA Architec

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 2 أشهر

Head of Digital Channels Development

ديسمبر 2012 - حتى الآن

Al-Rajhi Bank

الرياض، المملكة العربية السعودية

ديسمبر 2012 - حتى الآن

Omni-Channel Programm Solution Architect based on Microservices Architecture.
Managing Internet Banking + IVR channels.
Al Mubasher Retail: The No. 1 internet banking in KSA, The Largest Online platform with: 1, 300, 000 Online users 3, 000, 000 transactions monthly.
Al Mubasher Retail is the internet banking service from Al Rajhi Bank that allows customers to do most of the banking transactions anytime, anywhere with convenience and in a completely secured environment.

Al Rajhi Phone (Phone Banking)
"Al Rajhi Phone" service allows customers (inside KSA or abroad) to do most of banking transactions anytime through mobile or a land line phone.

Responsibilities as eChannels Technical Manager:
- Responsible for making high-level technical choices related to eChannels.
- Providing feasible technical solutions to the business challenges in e-Channel Applications.
- Focal point of contact for handling vulnerabilities issues raised by PCI & SAMA compliance's for e-channel.
- Reviewing Business Requirements Document (BRD), provide Management with feedback from Technical perspective.
- Managing functional analysis sessions with all stakeholders (Business, Vendor, Al-Rajhi BackEnd Team).
- Vendor Management ( Offshore and Onshore Team ):
Reviewing Vendor Solutions/Architecture and make sure it is compliant with Bank (Functional and Non-Functional) requirements.
Reviewing Vendor Estimations (Time, Price). Reviewing CRs submitted by Vendor. Provide top management with a report about Vendor performance. Managing/Handling Vendor logistics requests. Code Review.
Make sure that No gaps in communication between Bank technical team and Vendor offshore/onshore team.
- Involved heavily in Make-or-Buy decision, Defining Vendor Selection Criteria, CAPA (corrective and preventive action).
- Managing eChannel releases starting from Design -> implementation -> Testing -> Deployment -> Post Deployment check.
- Getting required approvals for releases from CCB by attending release meetings, pre-CAB and CAB meetings.
- Managing/Handling eChannel CRM cases by trying to define the root cause for the raised issues.
- Managing/Handling e-channel production issues and CRM cases by defining the root cause for them.
- Managing Internet Banking + IVR technical team.
- Reviewing SMS Gateway current used solution.

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

Solutions Architect

أغسطس 2010 - حتى الآن

EastNets

عمان، الأردن

أغسطس 2010 - حتى الآن

en.Reporting is an essential solution to complement SWIFT Alliance Access (SAA) infrastructure.It improves the operational efficiency by offering comprehensive reporting, and facilitating analysis, investigations and audits, in a fast and flexible way, without any performance impact on the real-time financial messages flows.en.Reporting offers ready-to-use modules to display and report SWIFT traffic data, both messages and events, over an extended retention period, with an open and easily accessible and configurable database.

en.SafeWatch Filtering, is a detection tool that is targeted on AML (Anti-Money Laundering) detection. It is specialized in detecting black listed entities, in order to filter out suspicious transactions from the financial flow and stop them before they happen. It is often based on real-time systems, capable of taking a decision about a transaction in a very short time.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Java Team Leader

أبريل 2005 - يوليو 2010

Tatweer Software

دبي، الإمارات العربية المتحدة

أبريل 2005 - يوليو 2010

Trakhees corporate website: Building a corporate website that reflects its branding and its professional image, services and provides a communication channel with its customers, the website has an intuitive design and it is dynamic, bilingual and includes comprehensive details on all of its departments under one umbrella, The website was built with dynamic content publishing, Workflow to manage content on department levels, job management, and Newsletter management modules.

The Request Management System for Diwan of His Highness the Crown Prince of Abu Dhabi Crown Prince Court :This system automates their day to day office activities and tasks and manages the requests they are received, by adopting a modern software solution that helps to manage, handle, and monitor office work and improve efficiency by minimizing the manual work and paper based communications (This system is built for The Office of Her Highness Shaikha Salama Bint Hamdan Bin Mohamad Al Nahyan).

Hospitality Marketing Concepts (USA): Designing and developing CC CRM 5.X which is one of HMC's CRM Modules responsible for providing HMC Customers with efficient statistics and reports about their hotels.

EAD e-Government Portal (https://eservices.ead.ae): Building eServices for Environment Agency - Abu Dhabi (EAD) to provide user-centric, consolidated view on all relevant government services for Businesses (G2B), Citizens (G2C), Government entities (G2G) and Employees.

Abu Dhabi Islamic Bank (ADIB) Portal (www.adib.ae): Building a portal for the bank with a content management solution and workflow along with some business services to facilitate the communication between the bank and its customers.

Hospitality Marketing Concepts (HMC) - USAClient Relationship Management System (GMM-VHR): web application to control web and email marketing campaigns

Federated Customs Information System (FCIS): Participating in the development / testing of a Web Application for automating the customs demands clearness between all GCC Countries and the Local Emirates, as well as simplifying generating statistical reports related to the UAE trades with other countries.

IBM Dubai (outsourcing): Worked on converting business requirements to static screens using UI design and usability best practices.

Oracle Portal Demo: implemented a demo for a potential customer using oracle portal.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Arcitura

فبراير 2016

فبراير 2016

دبلوم، SOA Architec

كندا

Project Management Institute

ديسمبر 2014

ديسمبر 2014

دبلوم، PMP

المملكة العربية السعودية

The Open Group

أبريل 2013

أبريل 2013

دبلوم، TOGAF 9 Foundaton

المملكة العربية السعودية

Sun Microsystem

ديسمبر 2010

ديسمبر 2010

دبلوم، SCEA 5 (Sun Certified Enterprise Architect, Java EE 5)

الأردن

Sun Microsystems

مارس 2008

مارس 2008

دبلوم، SCBCD 5.0(EJB3 Certificate)

الأردن

Sun Microsystems

يونيو 2007

يونيو 2007

دبلوم، SCWCD(Sun Certified Web Component Developer for J2EE Platform 1.4)

الأردن

Sun Microsystems

مارس 2007

مارس 2007

دبلوم، SCJP(Sun Certified Programmer for the Java 2 Platform 1.4)

الأردن

Jordan University.

فبراير 2005

فبراير 2005

بكالوريوس، B.SC in Electrical Engineering From

الأردن

Skills

DI (Dependency Injection).
Expert
DI (Dependency Injection).
Expert
Test Driven Development (TDD), JUnit Test Cases, Continuous Integration (CC), Selenium Web/UI Test
Expert
Test Driven Development (TDD), JUnit Test Cases, Continuous Integration (CC), Selenium Web/UI Test
Expert
Google Products (Analytics, Webmaster Tools).
Expert
Google Products (Analytics, Webmaster Tools).
Expert
Portals (Oracle Portal,LifeRay, BackBase)
Expert
Portals (Oracle Portal,LifeRay, BackBase)
Expert
AOP(Aspect Oriented Programming)
Expert
AOP(Aspect Oriented Programming)
Expert
SEO (Search Engine Optimization).
Expert
SEO (Search Engine Optimization).
Expert
Solutions Architecture
Expert
Solutions Architecture
Expert
Communication Manangement
Expert
Communication Manangement
Expert
Project Planning
Expert
Project Planning
Expert
Scope Management
Expert
Scope Management
Expert
System Analysis
Expert
System Analysis
Expert
Technical Manager
Expert
Technical Manager
Expert
Vendor Management
Expert
Vendor Management
Expert
Risk Analysis
Expert
Risk Analysis
Expert
Stake Holder Management
Expert
Stake Holder Management
Expert
PMP
Expert
PMP
Expert
TOGAF
Expert
TOGAF
Expert
Delivery Managemeny
Expert
Delivery Managemeny
Expert
Schedule Management
Expert
Schedule Management
Expert
Project Management
Expert
Project Management
Expert
Openshift
Expert
Openshift
Expert
Microservices
Expert
Microservices
Expert
Docker
Expert
Docker
Expert
Omnichannel
Expert
Omnichannel
Expert
Omni Channel
Expert
Omni Channel
Expert
RedHat OpenShift
Expert
RedHat OpenShift
Expert
Microservices
Expert
Microservices
Expert
Digital Transformation
Expert
Digital Transformation
Expert
Head of Solutions
Expert
Head of Solutions
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

http://java.dzone.com

MVB Member

February 2008