Software QA Lead / Manager
Cognizant Technology Solutions
Total years of experience :17 years, 6 Months
A seasoned professional with 15 years of commendable success in Functional-Non Functional Testing, Integration Testing, Regression Testing, Automation Testing, Security Testing, API Testing, White Box Testing, QA Estimation, Resource Planning, Deployment, Release Management, RFC, MRT testing
Expertise in CI/CD Test Environment, REST API Automation \[Using Rest Assure, TestNG, SoapUI, Postman\], UI Automation \[Using Selenium and JAVA\], Security Testing \[Using IBM AppScan and Burb Suite\], Atlassian Tools \[JIRA, WIKI, Bamboo, Bit Bucket\], Monitoring SQL Job Schedulers, MS Load, JSON, Citrus, Mirth connect, HP ALM, Agile, Waterfall, IBM JAZZ, Remedy, ITIL, Tomcat, APACHE, Microsoft IIS, C#
Recognized as a savvy resource with strengths in managing the Quality Assurance team for all STLC activities including Test Strategy, Test Plan, Test cases, RTM (Requirement Traceability Matrix), gap analysis and Test Automation, QA KPI and process
Expert knowledge in Application Deployment in different servers\[Tomcat, APACHE, Microsoft IIS\]
Possesses highly diverse domain knowledge in Health care, Telecom BSS Operations
Expertise in Relational Database Management System ORACLE and SQL SERVER
Well versed with Agile Software Development Lifecycle and Waterfall
Administrated all agile processes including sprint planning, Daily scrum, sprint review and retrospectives, coaching agile process in team
Leading onsite Quality Assurance department, resource requirements, project planning and managing delivery activities as per customer and company standards
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Client: Al-Elm Co, Sr Test Consultant, Quality Assurance Department, DEC 2013 - till
Projects: EHIS \[EHR System for MOH PHCS, EFADA, Billing, Tamm, Bashr\]
• Managing Scrum Artifacts, Sprint Backlog planning, Sizing user stories, QA Effort Estimation
• Delegating & accountable for the user stories with in the team for design and execution
• Performing Functional, UI, Integration, Smoke, Regression, Exploratory and Automation Testing
• Accountable for all STLC activities includes creating test plan, test strategy, test scenarios, test cases, test data, bug reporting and closer with in SLA
• Entrusted with the responsibility of identifying bugs in new and existing environment, determine root causes, and suggesting possible bug fixes
• Deployment activities \[Application and Database\] in QA and Training environment
• Developed Automation Framework using selenium, java and maintaining automation scripts and execution
• Managing QA database servers \[Backup & Restore\], Schedulers, DB Logs, Server logs
• Conducting Retrospect sprint meeting and providing demo to product owner for each sprint backlog
• Instructing & mentoring of junior staff, by helping them to make decisions, solve, problems, manage meetings, provides feedback on testing-related tasks, delegates and assigns testing responsibilities
• Perform White Box Testing and checking the performance of the application
• Maintaining the QA department KPI level as per organization standards
• Assist all stakeholders, Rollout teams and provide support for all queries
MPHASIS, Bangalore, India
Client: Charles Schwab, USA.
Sr Software Engineer, 2010 to 2012
Projects: Charles Schwab Equity Rating System
Key Responsibilities:
• Reviewing business requirements and create testing strategy and plans based on business needs
• Performing QA efforts across different Projects to handle entire spectrum of functions pertaining to Functional Testing, Integration, Regression and Automation Testing
• Deftly managing the Modification, Execution and Review of Test Cases.
• Entrusted with the responsibility of identifying bugs in new and existing environment, determine root causes, and suggesting possible bug fixes
• Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans
• Managing Traceability matrix for defect prevention
• Oversees the creation and maintenance of test data and test documentation
• Deployment activities in QA application and Database environment
• Participated in Sprint Planning and meeting
Computer Science Corporation, Bangalore, India
Client: Unilever Ltd, Asia-AMET region.
Projects: Vodafone \[BSS Operation\], Unilever Ltd \[ASIA-AMET Region\]
Key Responsibilities:
• UAT and Production support L2
• Incident analysis and finding root cause of the problem, fixing the incident by following Incident management process.
• Creating RFC for new enhancements if any bug found.
• Interact with infrastructure, release management, change management, QA, DBA and application teams. Coordinating with dependent teams to resolve issue in better way
• Analyze the root cause of an incident and assist in efficient resolution with in define SLA
• Updating work log for respective incident ticket in remedy tool
• Assist all customers and provide support for all queries
• Perform tests on all installation patch updates in Development and production servers.
• Creating problem and RFC tickets for new enhancement in application
• Update DB scripts, backup, restores and Prepare Daily, weekly and monthly reports