IT Infrastructure Manager
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Total years of experience :20 years, 7 Months
•Infrastructure Manager
•Configuring and Monitoring OS Backup for physical servers
•Administering windows 2008 & 2012 AD, DHCP, DNS, GPO
•Administering Cyberoam firewall, Anti-SPAM, QoS, content filter
•Manage and apply Symantec End Point Manager Polices
•Monitoring Branches connections
•Administering AVAYA IPO telephony, IVR system, Billing System
•Administering Office 365
•Asist in preparing AX 2012 & CRM 2016 environment
•Install and configure 4 Dell servers, Eaton UPS and prepare rack for the new business environment
•Assist Draytek configuration for AVAYA IPO enhancement
•Managing ServiceDesk tickets by escalating non solved internal cases with external resources
•Assist on configuring BioStar system for time attendance and access control
•Manage and Create VMs on both Hyper-v and VM workstation
•Asist in implementing OpManager ManageEngine to monitor network devices
•Troubleshoot and maintain Servers and PCs
•Assist in shifting servers to Google Cloud Platform in line with google partner
•Splitting CARS infrastructure from UCA
•Establishing and Managing Online services IIS (Webaccess), Mail, FTP, VPN, Proxy, Content Filtering
•Supervising CARS Infrastructures projects (Data Center: Firefight system, Power system, Network system)
•Establishing and administering Active Directory in CARS Branches (Riyadh and Khobar)
•Implementing NAS storages
•Managing Citrix Xenapp users and VPN access users
•Manage, monitor and troubleshoot Citrix Netscaler appliance
•Managing Claimscape users, Actfax users
•Monitoring cars website hosting and SMS services at ISPs
•Administering Kaspersky Total Security
•Monitoring and doing backup for SQL server
•Sharing DR ideas and strategies with IT management
•Providing Help desk for remote users
•Troubleshoot and maintain PCs, servers, firewalls, routers,
•Shifting CARS services from site to another with zero downtime
•Implementing security policy for Active Directory, Kaspersky, E-mail
•Sharing Management enhancing claimscape and webaccess
•Doing backup using Acronis and MS backups
•Installing Oracle on Linux RHL4 for NAS system
•Supervisor for ERP system Project (Alpha Group)
•Building IT strategies and plans
•Developing Business tools
•Administering and Configuring servers (2003 and 2000) and mail servers (Exchange, Merak, Kerio)
•Implementing and Configuring Security Against Viruses and Intruders through MS Internet Security and Accelerator Plus Macafee or Semantec Soultions .
•Work with Both Linux and Windows Environments for wireless LAN
•Doing Backup for Mail Server, File Server and ERP server
•Work as Executive Secretary
•Building Public Relation with Saudi Media (Okaz, Alwatan, AlMadinah….etc)
•Managing Office Communication
•Managing PR Events
•Media Monitoring (Starbuck, Aramex, ….Roche)
•Sharing the teamwork in Media Creativity
•-Work as Network Administrator.
•-Managing & Planning the database for Customers.
•-Managing Events and Meeting in Hotels.
•-Managing E-Marketing for the training center & consulting services.
• Network Administrator
• Management Representative for AL-Howaish Company
• Network Admin for both factories and Howaish Center
• Responsible about the Quality system in AL-Haramain Industrial Group(Quality Auditor)
• Responsible about the Profile for AL-Howaish Center in Microsoft Profile Center
