Joined the organization as Relationship Manager, moved on upward career growth, and got multiple promotions to the position ofTeam Leader
Designation Chronology:
• April2017 - Present:Corporate Banking Team Leader, Bank Albilad CBG, Eastern Province
• March 2014 - March2017: SME & Business Banking Team Leader
• January 2012 - February 2014: Relationship Manager, Bank Albilad Corporate Banking
Accomplishments:
• Successfully managed a large portfolio consisting of corporate affluent clients.Under my leadership, the portfolio grew exponentially.
• Functioned as Albilad’s ambassador, developed the bank’s profile in the local business and wider community.
• Supported achievement of the Bank's vision, values, goals and culture as well as effective achievement of the predetermined targets for the assigned business segment.
• Superintended a dynamic team of Relationship Managers and their assistants, mentored/ empowered them to develop synergistic corporate relationships leading to new acquisitions/increase in the existing portfolio for asset & liability, thereby propelling target revenue.
Responsibilities:
• Commanding establishment of strategic directions, initiatives and business plans in growing the asset portfolio and the liability base (deposit products) in accordance with the division’s plans and strategies.
• Acting as primary contact for a designated group of Large/ Sensitive Corporate customers to achieve overall revenue growth, increasing the size of the portfolio, in terms of clients, deposits & to generate fee income through the sale of investment & cash Management products.
• Ensuring that the bank's corporate clients receive exceptional service throughout the life of financing transactions, in accord with all relevant internal and regulatory processes, guidelines and standards.
• Establishing business plans and propositions after tracking market/economic trends and comprehending the effects of socio-economic factors.
• Explaining facility structures and ensuring appropriate pricing in line with the bank’s business plans, competitor offering, etc.
Responsibilities as SME & Business Banking Team Leader (March 2014 - March 2017):
• Established roadmap for topnotch quality service delivery and customer experience for SME Customers.
• Formulated strategic plans geared towards the expansion, development and consolidation of sales in line with the bank’s objectives. Promoted/ sold/ cross-sold all assets and liabilities products of the Bank.
• Benchmarked the bank corporate banking product and service features against local competitors to maintainawareness of market trends and facilitate design and price products/services that are competitive in the market.
Responsibilitiesas Corporate Banking Relationship Manager (January 2012 - February 2013):
• Acquired new clients for the bank, cross-sell and engaged in client satisfaction programs, nurtured engagement with RMsteam for generating additional liabilities, revenue, transaction volume & value.
• Comprehended customer needs and constructed tailored financial solutions for clients, to ensure that clients evolving financial and life goals are met.
• End to End ownership of Complaint Management, establish and implement complaint reduction actions plans & handle it till final resolution.
- Company industry:
- Banking
- Job role:
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Banking