Mohammed AlMutairi PMP®

• Building, maintaining, and enhancing relationships with clients to develop long term satisfaction.
• Handle customer needs with reliability and be responsive in providing prompt service
• Use proactive communication and effectively seek a resolution for a bad experience
• Present Service Presentation of Algosaibi Group.
• Provide Focus Group for clients through delivering interactive session for audience response to acquire feedback towards our product and services.
• Develop and implement a comprehensive business development strategy that aligns with the company's goals and objectives.
• Build and maintain strong relationships with clients, partners, and other key stakeholders.
• Collaborate with internal teams to develop customized training solutions that meet client needs and exceed their expectations.
• Conduct market research and analysis to identify trends, opportunities, and potential threats to the business.
• Prepare and deliver presentations, proposals, and other sales materials to clients and prospects.

Meeting & exceeding sales targets for the assigned territories.

Identifying and acquiring new customers, as well as up-selling to the existing customer base.

Managing the entire sales cycle from prospection through to successful closure.

Building strong relationships with key accounts.

Build a strong pipeline and ensure accurate sales forecasting and account planning.

Coordinating with other teams to ensure smooth delivery of products & services.

Prepare regular reports and participate in regular meetings to review performance.

Analyzing market trends and competitors’ activities and formulating strategies to respond to these.

Accomplishments
• Communicated with agencies, understanding requirements and offering solutions online.
• Supervised the collection team, imparting training & field support.
• Provided direction to agencies to take the appropriate decisions to enhance the collection, guaranteed prompt service for customer complaints to enhance customer satisfaction
• Oversaw monthly target, agencies performance & all activities.
• Prepared weekly and monthly collection reports and sent them to the circle office.

Key Deliverables
• Managing sales operations for achieved increased growth and profitability by initiating market development efforts.
• Adhering to the competent business plans to market a wide range of products and achieve preset sales and profit targets.
• Delivering cost-effective, quality service in order to retain customers & increase profitability.
• Responding to customer inquiries for account and product information.
• Analysing and processing policy/plan holder requests for less complex policy changes, premium accounting and/or disbursements within time and quality standards.
• Communicating with policy/plan holders verbally / in writing over requested changes, premium accounting and disbursements, research and resolve issues related to processing of Policy/Plan changes, premium accounting and disbursements.
• Coordinating with departments, field personnel to for accurate and complete processing of transactions.

Career Progression
• Sales Executive in Marketing and Sales department for commercial & structure pipes.
• Sales Executive- Export & Projects in Oil & Gas Pipes as OCTG, Line Pipe, OCTG Accessories Coating
• Sales Engineering for Induction Bending factory

Accomplishments
• Benchmarked target by selling of ton pipes and registered a growth of over 15% in year 2018 & first quarter year 2019
• Stellar role in sales of Pipes & Bend services
• Successfully secured:
1) Aramco projects for Marjan, Shedgum Pipeline, Jafurah Export Pipelines
2) Projects with full package (pipes & bend services) from End users & Engineering, Procurement & Construction (EPC) Contractors in Middle East
3) Business projects for Oil & Gas
• Conducted research on clients for Tenaris Saudi Steel Pipe Company products such as OCTG, LSAW, SMLS, line Pipes and bend services

Key Deliverables
• Interfaced with key clients for understanding their requirements, suggesting most viable solutions & cultivating relations with them for securing repeat business
• Processed and executed purchase order by ensuring to collect receivables amounts after completion of the projects.
• Negotiated contracts / agreements, ensured maximum customer satisfaction by providing pre/post technical assistance and achieving delivery & quality norms
• Analysed and expedited the activities with production and quality control
• Delivered the material (export & local) to the clients on time
• Actively managed sales & marketing operations, ensured accomplishment of set business targets and met ever-increasing competition
• Organized promotional campaigns / technical presentations for new product development with focus on brand establishment and the market penetration
• Developed pricing strategy considering tough competition in the market
• Provided pre-sales technical assistance and product education to clients.
• Analysed inquiries & reviewed the prices strategy; involved in sorting of the awarded from the budgetary and close follow-up.

Key Deliverables
• Oversaw and developed marketing campaigns; conducted research and analysed data to identify and define audiences
• Evaluated marketing reports and sales data compiled by marketing staff members
• Presented regular updates and information to other department heads and executives
• Worked with executives to incorporate marketing needs into overall company planning and strategy
• Monitored competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services
• Organised and attended company-wide and marketing events
• Assisted in securing access to media channels and important sponsorships.