Operation Head
Eurostar Group - Artijal General Trading Enterprises
Total years of experience :19 years, 7 Months
•Report directly to the trading manager and Company Director.
•Manage the Operation Department in providing logistics support to the Africa region
•Oversee daily operations activities including training and supervising a delicate team located in Sudan
•Co-ordination of logistics activities with branch offices in the world
•Co-ordinate with shipping lines and warehouse for loading and unloading of FMCG products
•Ensure all shipping documents including letter of credits are in order for negotiation and payments by customers under TT, DP, L/C terms
•Oversee execution sales and purchase contracts to support Trading Department
•Verify trade activity related claims prior to submission to the accounts department for release of payments
•Certify freight settlement statements of shipowners for dry bulk and containers shipments
•Certify laytime calculation (demurrage/dispatch) of owners, suppliers and buyers
•Ensure import and export letter of credits are set up on time as per contracts
•Logistics co-ordination in transportation of agricultural products
ARASCO feed: The largest Business Unit and largest producer of animal feeds in the Middle East with a production capacity of more than 2 million tons per year being to increase to 5 million tons a year by 2018 serving major livestock segment in the Kingdom.
a. Reporting to the Raw Material manager and HOD.
b. Place orders with suppliers as per the contracts and the requirements and ensure that the material is available at plant at the right time.
c. Interact with purchase team to sort out any issues with suppliers like problems in material quality, delayed material arrivals and earn due compensation for non-conformance of suppliers to contractual negotiations.
d. Collect material requirements based on the inventory levels and production requirements.
e. Manage records of all stocks and inventory.
f. Coordinate with suppliers to clearly communicate the requirements and understand expected date of material arrivals.
g. Manage RM sales for potential and leading customers.
h. Set sales targets, coordinate collection process and ensure that sales receivables do not exceed approved amounts.
i. Take full responsibility of the total targets and ensure they are met as per the policy.
j. Visit customer’s regularly (both farms & factories) from time to time to develop good relationships with leading customers and decision makers.
k. Manage and follow all RM importing process all sales team.
l. Analyze suppliers’ performance regularly in terms of reliability, quality compliance and response time to decide on distribution of business to them.
m. Coordinate with planning department to ensure the availability of the materials at the requested delivery time by the customers.
n. Report all competitors’ activities, customers’ situation and team evaluation regularly to the Manger - General Feed Sales and plan actions accordingly.
•Communicate and maintain MI in purpose to insure its effectiveness to achieve business targets.
•Contribute as a team member on the strategic projects to achieve with success the assigned tasks.
•Develop and implement marketing researches with stake holders to study the market, also assist on the decision making process.
•Coordinate, execute and monitor all branding issues to insure a proper branding that meet the company’s overall brand image and standards,
•Control, monitor and coordinate promotional material stocks, to reach a proper customer support.
•Provide technical and marketing advices, terms and techniques to all customers.
•Ensuring alignment across the Sales and Marketing organizations on field sales needs and marketing initiatives, including coordination with Corporate Trade Marketing and budget management.
•Leading development of the Trade Marketing Strategy to achieve defined business objectives across all brands in flour category.
•Contribute to the Company’s goals and objectives and improve market share, customer satisfaction and productivity performance.
•Development and delivery of new product development (NPD) / (LUP) plans.
•Co-ordination and communication of product price structure and pack changes.
•Develop, implement & evaluate category plans to meet profit objectives.
•Responsible for Sales Force Animation Programs and Actions.
•Actively participating to specific dedicated trainings to Sales Force.
•Owning responsibility for the development, execution, and performance of all programs designed to increase presence and ultimate off-take.
•Promotional Materials:
o Participates in the design with the Marketing Team.
o Responsible for (quantity, quality, distribution, execution & feedbacks).
o Maintains contacts with the Key Accounts and ABC-Retail Outlets, in order to supervise all trade promotional activities.
•Introduce and promote the campaign in all major cities in Al Jazeera State.
•Hire, train and monitor all MTN zone warriors and city supervisors.
•Budget, plan and monitoring target achievements.
Dardashat Internet Café & Mobile Phones Trading Khartoum, Sudan May 2004 - Nov 2006
Dardashat provides internet serves up a bank of computers with high-speed Internet access, also serve food and beverages, and trading with mobile phones & accessories (Nokia, Sony Ericsson, Samsung and LG)
Manager - Share Holder - 75% of the business income.
Core Roles and Responsibilities
• To manage and lead a range of projects in line with the Business Plan.
• Plan and deliver training sessions for both staff and users.
• Ensure that users are welcomed, helped and provided with a safe and suitable equipped environment.
• Ensure staff is fully competent and aware of all relevant legislation.
• Provide drinks and snacks and undertake general tasks as time permits.
• Provide training and advise on various IT and Internet related matters.
• Monitor the appearance of the premises and ensure it is kept clean, tidy, well organized, fully stocked and well presented.
• Maintain standards of security in the correct balance with the needs of an open and welcoming service.
• Review and update Internet usage guidelines.
• Analyzing daily/monthly incoming call/Sales reports in order to identify weak areas and assist management to forecast the next month target and benchmarking the department's performance.
Key Achievements
• Successfully compensated the business capital and started the revenue profit after 6 months.
• Trained staff for high customer serves standards, and IT techniques.
• Developed the business structure by adding mobile wholesale channel.
Online Degree Program
Graduation Research Project: Online Investor Guide: Online Investor Guide is an online system that allows the investors from inside or outside Sudan to register in the ministry of investment and hold its license, by using an internet application system to speed up the procedure and makes it easier to encourage the investors for investing in Sudan.
