Ecommerce Specialist
Gardenia
Total years of experience :13 years, 7 Months
Designs and optimizes the online store.
Manages the product catalog, including pricing and offers.
Researches the market and competitors.
Builds and maintains relationships with third-party companies and logistics
providers.
Sources new products and manages inventory.
Processes orders and manages customer service.
Develops and executes marketing plans.
Generates reports and analyzes data.
Manages the store, including ensuring that it is clean, organized, and wellstocked.
Reconciles the store's finances, including tracking sales and inventory.
Manages after-sales services, including resolving customer complaints and
problems.
Manages online sales, including processing orders and customer service.
Manages after-sales services, including resolving customer complaints and
problems.
Manages online sales, including processing orders and customer service.
Provided excellent customer service to customers via phone, email, and social
media.
Resolved customer inquiries and complaints in a timely and efficient manner.
Managed and tracked customer interactions.
Processes orders and manages customer service.
Sources new products and manages inventory.
Builds and maintains relationships with third-party companies and logistics
providers.
Researches the market and competitors.
Generates reports and analyzes data.
Collaborated with other departments to ensure a smooth customer experience.
Monitored social media channels and responded to customer inquiries.
Created and executed social media marketing campaigns.
Assisted with event registration and ticketing.
Provided support to event speakers and presenters.
Managed and tracked event feedback.
Developed and executed sales strategies to increase sales of smartphones.
Managed and tracked sales.
Closed deals and exceeded sales goals.
Created and executed promotional campaigns to generate interest in
smartphones.
Managed and organized promotional events.
Interacted with customers and answered their questions about smartphones.
Strong understanding of the smartphones industry.
Proficient in smartphones products and services.
Ability to assess customer needs and recommend solutions.
Conducting tours of the gym.
Answering questions about membership plans and services.
Processing new memberships and renewing existing memberships.
Handling customer inquiries and complaints.
Managing the front desk and ensuring that it is clean and organized.
Closed deals and exceeded sales goals.
Managed and tracked sales.
Ensuring that the gym is clean and safe.
I was responsible for overseeing the daily operations of a store, ensuring that it
runs smoothly and effectively.
Developing business strategies to raise customers’ pool, expand store traffic,
and optimize profitability.
Train, motivate, mentor, and provide feedback to sales staff to meet sales
goals.
Ensuring high levels of customer satisfaction through excellent service and
complete store administration while ensuring compliance with policies and
procedures.
Maintain outstanding store condition and visual merchandising standards,
report on buying trends, customer needs, profits, etc. propose innovative
ideas to increase market share, conduct personnel performance appraisals to
assess training needs and build career paths.
Deal with all issues that arise from staff or customer.
انتساب و مازلت مستمر و تبقى سنه
شهادة حاسب الي من جامعة كامبردج