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Mohammed Ghazi, ERP Support

Mohammed Ghazi

ERP Support·Aws Distibution

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 2 years, 0 months

ERP Support

August 2025 - May 2026

Aws Distibution

Jeddah, Saudi Arabia

August 2025 - May 2026

• Create, update, and manage master data records
(customers, vendors, materials, users, etc.) in
ERP system.
• Manage user access by assigning roles and
permissions to ensure secure and appropriate
system usage.
• Analyze and resolve data-related issues and
discrepancies in coordination with relevant
departments.
• Collaborate with IT and business teams to ensure
system enhancements and data alignment.
• Train end-users on data management processes
and tools where required.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

IT Support intern

February 2022 - September 2022

Prolific Technology

Jeddah, Saudi Arabia

February 2022 - September 2022

• Installing, troubleshooting and configuring devices to companies such as Alesayi distribution and Sheraton Hotel.

• Tracing the root cause of IT issues and identifying solutions.

• Working on the IT Helpdesk, upgrading hard drives, installing Windows as well as pairing all IT
equipment to the required network (i.e., Printers/Scanners).

• Wiring cables for CCTV and other IT devices in a professional manner.
Company industry:
Telecommunications
Job role:
Information Technology

Supervisor

July 2017 - August 2017

Al Meski office for haj

Mecca, Saudi Arabia

July 2017 - August 2017

• Supervising staff to make sure all pilgrims are looked after and catered for while in the country.

• Making sure employees meet performance expectations.

• Ensuring that the work environment is safe, secure and healthy.

• Working as part of a team ensuring smooth flow of production.
Company industry:
Hospitality & Accomodation
Job role:
Management

Salesman

February 2016 - May 2016

Champions League

Jeddah, Saudi Arabia

February 2016 - May 2016

• Approaching customers, assessing customer needs, and advising them on products.

• Assisting the management team in maximizing the stores sales and profitability.

• Assisting customers with their inquiries/questions.

• Replenishing stock on shelves on time.

• Processing payments of various kinds, including cash and card.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Arab Open University - Saudi Arabia

July 2022

July 2022

Bachelor's degree, Information Technology

Saudi Arabia

the Main points that I Have learned at my studies - Computer Hardware and Software and how they interact between each other. - CCNA course (Network configuration, installation and troubleshooting). - Encryption techniques and how they perform.

Netcom

May 2022

May 2022

Diploma, cybersecurity

United Kingdom

Cybersecurity Practices (CSP)

Sandwell college

January 2022

January 2022

High school or equivalent, English

United Kingdom

Skills

IT Technical Support
Expert
IT Technical Support
Expert
Active Directory
Expert
Active Directory
Expert
Microsoft Office
Expert
Microsoft Office
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
Networks
Expert
Networks
Expert
Negotiation skills
Expert
Negotiation skills
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
programing
Intermediate
programing
Intermediate
E-Commerce and digital ads
Intermediate
E-Commerce and digital ads
Intermediate
Networking
Intermediate
Networking
Intermediate
IT HelpDesk
Intermediate
IT HelpDesk
Intermediate
marketing
Intermediate
marketing
Intermediate
computer hardware troubleshooting
Intermediate
computer hardware troubleshooting
Intermediate
Windows
Expert
Windows
Expert
Hardware
Beginner
Hardware
Beginner
CCNA
Intermediate
CCNA
Intermediate
Customer Service
Expert
Customer Service
Expert
IT
Expert
IT
Expert
Installation
Intermediate
Installation
Intermediate
Active Directory
Intermediate
Active Directory
Intermediate
ERP
Intermediate
ERP
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MASTER DATA MANAGEMENT
Intermediate
MASTER DATA MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
operations
Intermediate
operations
Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

Memberships

Saudi Council of Engineers | الهيئة السعودية للمهندسين

IT Specialist

February 2026

Training and Certifications

Certifications
Microsoft Office
Introduction to Networks
CCNA: Switching, Routing, and Wireless Essentials
CCNA: Enterprise Networking, Security, and Automation
Introduction to Cybersecurity
Cybersecurity Practices
CCNA: Switching, Routing, and Wireless Essentials
May 2021
CCNA: Enterprise Networking, Security, and Automation
Jun 2021
Introduction to Cybersecurity
Jan 2022
Training
English Language
Sandwell college
Aug 2023
Intensive English Program (Advanced)
The Language House
Oct 2021
Microsoft Office
TVTC

Hobbies and interests

Learning

Having Passion on the IT Field. Self learner, taking courses like CCNA, CompTIA+, Microsoft Azura, Oracle database etc. Without following the developments of the Information Technology, the knowledge means nothing when you stop learning continuedly.