Assistant Store Manager
AMERICAN MATTRESS
Total years of experience :15 years, 1 Months
Served as Assistant Store Manager From Jul 2016 Till Now In American Mattress Co
Job Duties:
1- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
2- Managing and motivating a team to increase sales and ensure efficiency
3- analyzing sales figures and forecasting future sales
4- Managing stock levels and making key decisions about stock control anticipating customer demand.
5- Ensure high levels of customer’s satisfaction through excellent service
6- Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Job Duties:
1- Be involved with visual team to display our products.
2- Be involved in stock control and management.
3- Assisting shoppers to find the goods and products they are looking for.
4- Being responsible for processing cash and card payments on the POS.
5- Stocking shelves with merchandise.
6- Answering queries from customers.
7- Reporting discrepancies and problems to the management.
8- Attaching price tags to merchandise on the shop floor.
9- Assists in stocking sales floor, stock rotation, displays and organization of merchandise.
10- Support other department from stock room, admin
➢ Mar 13 Till Now
* AS a Customer service associate in Alshaya Corporation in Kidzania Kuwait
Job Duties: provide customer right information & answer customer inquiries & Handling Problems
Follow up with the customer to make sure he very satisfied.
(The pest employee in my department and all kidzania)
➢ April 09 - Jan 12
* Assistant account manager in Needles House Egypt Company for Supplies and Commercial Agencies.
Job Duties: Responsible for all aspects dealing with the Financial Department. Follow Up
Of Payables & Receivables. Ability to make different kinds of reports for Cash & Bank Status. Assists the Senior Accountant & Financial Manager in day to day work.
➢ Dec 08 - Mar 09 Barclays Bank - Direct sales liability
Job Duties: Market (current account& certificates& Deposits &credit card & Auto Loans and personal loans) in Retail Banking.
➢ Mar 08 - Dec 08 AS Accountant in media spot company for publicity and advertising which Responsible for all financial transactions and banking
* Cairo University 2010-2012 Diploma in Business Administration, Specialty finance and investment * Grade: Good
* Cairo University Faculty of Commerce 2003-2007 Accountant department * Grade: Good