Mohammed Hilaly, Sales Manager

Mohammed Hilaly

Sales Manager

The Heart of Europe

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Sales Manager at The Heart of Europe
  • United Arab Emirates - Dubai
  • November 2019 to February 2020

• Executing sales strategies
• Sourcing clients through networking and marketing campaigns
• Coordinating with real estate agents by updating them on the development and progress of the project
• Arranging site visits to the Islands projects via boat tips
• Conducting events, sales launches and road shows
• Liaising with the Marketing and IT teams to be aware of the upcoming activities of the projects.

Sales And Customer Service Officer at NAKHEEL GROUP
  • United Arab Emirates - Dubai
  • February 2013 to April 2019

• Selling ready-to-move-in and off-plan properties
• Promoting Nakheel projects in exhibitions and Malls
• Mediating between banks and clients to get the best home finance options
• Arranging viewing site visits to properties to check the quality of finishing
• Entertaining clients’ queries and updating them about current status of the projects

• Processing applications that pertain to Title Deeds, resale NOC, visas, contracts…
• Arranging inspection site visits for customers to their properties
• Following with contractors to make sure that snagging comments are rectified
• Coordinating between all the company departments to get clearance for the key handover
• Assisting the sales team during the launch of new projects.

Sales Coordinator at AL ANAKA ALANDALOUSSIA LLC
  • United Arab Emirates - Dubai
  • February 2010 to May 2011

• Exploring business opportuntying
• Tying up with online shopping markets
• Handling sales and ensuring stock provision

Sales Executive and Relationship Manager at Falconcity of Wonders LLC
  • United Arab Emirates - Dubai
  • May 2005 to September 2008

• Handled sales of property units
• Promoted Falconcity project in exhibitions and forums in UAE and Europe
• Elaborated the marketing strategy of the company
• Handled administrative work of clients’ files and contracts
• Liaised between clients and banks to get mortgage loans

Sales Executive at IKEA, Branch of Alfuttaim Group
  • United Arab Emirates - Dubai
  • November 2000 to February 2005

• Handled sales from stock ordering till delivery stage
• Enhanced the marketing strategy implemented by the company
• Monitored Stock
• Customer service follow-up
• Translated IKEA Catalogue and buying guides (English/Arabic)

Marketing Operator at Maroc Telecom
  • Morocco - Casablanca
  • April 2000 to November 2000

• Answered clients’ queries that relate to landline telephony and internet installations
• Liaised between clients and Commercial Agencies
• Customer service follow-up

Incharge of assistance in insurance at AXA ASSISTANCE
  • Morocco - Casablanca
  • March 1999 to March 2000

• Medical assistance of insured people
• Technical assistance of vehicles damaged after accidents
• Participated in lifestyle services: organizing conferences, forums, parties…
• Translation of documents: French / Arabic / English

Commercial Agent at Bourse Nationale de Sous-traittance et de Partenariat BNSTP
  • Morocco - Casablanca
  • May 1998 to October 1998

• Prospected participants for The International Exhibition of Subcontracting and Partnership ( 500 participants, 70% Europeans )
• Recruited companies for advertisement insertions in the exhibition’s catalogue
• Supervised the organization of the said exhibition
• Translated brochures and newsletters (French + English)

Education

Bachelor's degree,
  • at University Hassan II
  • June 1998

Bachelor of Arts: Applied Foreign Languages, Option : Business & Trade My graduation in this diploma was crowned by a Disseration entitled "BNSTP and SISTEP are a trong duo that help boost subcontracting in Morocco". In this monograph, i shed light on the important role that BNSTP establishment and a biennal exhibition named as "SISTEP" play in promoting the spirit of subcontracting in Morocco.

Bachelor's degree, Languages and Business
  • at University Hassan II
  • June 1998

Bachelor of Arts: Major: Applied Foreign Languages, Specialization: Business & Trade Year of Graduation: June, 1998 University Hassan II, Mohammedia, Morocco.

Specialties & Skills

Customer Service
excellent selling skills
Professional
Serious and Adaptable to different milieus
Valorizing the spirit of responsibility and dedication.
Proactive and Dynamic
Multilingual negotiating & networking skills. Hardworking , handling issues with Pathetic attitude.

Languages

Arabic
Expert
French
Expert
English
Expert
Spanish
Intermediate

Training and Certifications

Customer Service Workshop (Training)
Training Institute:
Al-Futtaim Training Centre
Date Attended:
January 2001
Duration:
20 hours
Retail Selling Skills Workshop (Training)
Training Institute:
Al Futtaim Training Centre Dubai
IKEA Policies & Procedures (Training)
Training Institute:
Al Futtaim Group
Date Attended:
May 2002
Duration:
40 hours
Real Estate Certified Practitioner’s Training (Training)
Training Institute:
The Real Estate Regulatory Agency Dubai
Certificate of Appreciation (Certificate)
Date Attended:
May 2015
Registration Exercise of Title Deeds (Certificate)
Date Attended:
December 2015

Hobbies

  • Football, swimming, fishing, travelling, reading.