Mohammed Ibrahim Mahmoud  Alsaigh, Customer Care Representative (CCR)

Mohammed Ibrahim Mahmoud Alsaigh

Customer Care Representative (CCR)

Malomatia

Location
Qatar - Doha
Education
Diploma, Mechanical Engineering
Experience
9 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 6 Months

Customer Care Representative (CCR) at Malomatia
  • Qatar - Doha
  • My current job since November 2014

• Handle users’ inquiries, complaints through telephone, email and webchat support issues for Hukoomi website www.gov.qa
• MOTC Qatar service center the only department which is responsible for Account to Account service which is responsible of emailing QNB bank to activate the service for customers and filing customers documents’ and then follow up with them if they want to activate any missing services like medical commission or traffic violation etc...
• Activating account to account service through Hukoomi mail.

Education

Diploma, Mechanical Engineering
  • at EIT
  • February 2013

3+ years

Diploma, French language
  • at Alliance france
  • February 2013

a diploma from the DELF DALF of french language from the state of France.

High school or equivalent, 12+2
  • at Warsai yikaelo
  • July 2007

high school with two years in college of mechanical engineering.

Specialties & Skills

Content Writing
Data Analysis
Customer Service
Negotiation
negotiation
customer care
computer skill and with knowledge of the major computer application plus high speed of typing.
time management

Languages

English
Expert
Arabic
Expert
French
Intermediate

Memberships

Aliance francaise Asmara
  • 'student and instructor
  • March 2008

Training and Certifications

Asmara, Eritrea (Training)
Training Institute:
Ministry of Defence
Date Attended:
June 2013
Duration:
8 hours

Hobbies

  • chess
    Eritrean chess clube
  • chess,reading,basketball and swimming