Mohammed Khalaf

• Assist clients Sales in the preparation of tenders and quotations as well as product selection.
• Serve the existing customer database and connect with existing and new clients in the Western Region.
• Acquisition of new customers, search and develop new projects and sales opportunities in the range of Laboratory, Hospital / Medical and Research.
• Meet and exceed the sales target and profit contribution for the territory.
• Prepare periodic project and sales reports, as well as annual budget as required.
• Conduct field and customer visits on a regular basis to serve clients and to detect sales opportunities, including reporting to the General Manager and Headquarter.
• Ensure that all operations and activities of the Company are conducted in accordance with applicable Laws and rules of the Company.
• Develop, execute, and meet business plans that forecast new business clients and growth on existing clients.
• Interpret industry periodicals, professional journals, health plan policies, and government regulations.
• Represent the Company in a positive, professional manner with the highest ethical integrity.
• Manage expenses to maximize sales while adhering to compliance.
• Implement process including account set up, customer service support, client IT set up, and lab operations.

• Prepared and execute a commercial growth strategy in the Western Region.
• Provided leadership and manage activities of one or more Product Specialists, with an emphasis on talent development and growth.
• Served as a lead account manager for key customers. Provide consultative sales support to our customers through technical expertise in product manufacturing and medical device industry knowledge.
• Responsible for meeting sales objectives for assigned territories, and assist with the forecasting process. Manage a budget for expenses.
• Ensured internal alignment with operations, finance and sales teams to ensure efficient resolution to open customer issues.
• Created strong, collaborative relationships with customers, networking with their technical, operations and purchasing organizations. Use voice of customer to refine and strengthen business development plans.
• Collaborated with R&D team to fill new product development pipeline using external customer input and marketing input, be a key member of the new product introduction team.
• Developed insights into markets and territories.
• Accessed and use market and competitor intelligence in the creation and refinement of business development plans.
• Created and negotiated contracts with customers.
• Advocated change while building excitement and enthusiasm.
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• Reported Directly to the Sales Manager.
• Daily followed up & Managed Sales Team and ensure quality service delivery, enhance customer satisfaction.
• Handled weekly meetings with all sales team members.
• Assigned targets to sales team and helped them to attain this target.
• Assisted the sales force in targeting new accounts and sales closure.
• Managed product portfolio including new products, price positioning and discontinuance.
• Delivered sales presentations to key clients in coordination with sales representatives.
• Led initiatives such as new product introduction and developing strategic accounts.
• Ensured understanding of the company products and services.
• Developed strategic partnerships with local companies.
• Handled customer complaints.
• Implemented process including account set up, customer service support, client IT set up, and lab operations.
• Collaborated with technical service function to ensure the promised service to the customer.
• Arranged and participated in local & external exhibitions and forums.
• Managed recruitment and training of sales staff.
• Recommended new business opportunities.

• Maintained consistent client contact to ensure all clients’ needs are exceeded.
• Efficient territory planning and management including pre call planning and routing.
• Resolved barriers and build commitment from clients to utilize testing to monitor patients on an on-going basis.
• Prospected and networking new clients through a variety of methods including: cold calling, networking with existing clients, internal sales contacts, in services and participating in trade shows.
• Maintained a productive relationship with each internal department within the company.
• Represented the company in a positive and professional manner with the highest ethical integrity.
• Managed expenses to maximize sales while adhering to compliance.
• Applied sales training on some equipments and brands such as; RADIOMETER "Blood gas analyzers", Olympus "Microscopes", M.N "Test strip for urine & blood", Chromagar "Media for Microbiology", BIOKIT "Diagnostic reagents", MEMMERT "Ovens, Water & Oil baths and CO2 Incubators", HEIDOLPH "Rotary Evaporators, Overhead Stirrers, Magnetic Stirrers and Shakers", SARTORIUS "Weighing products", ABAXIS "Blood Chemistry Analyzers", GFL "Water stills & Lab Equipment".

• Worked in a laboratory overseeing and performing routine tests.
• Advanced and specialized tests on blood samples.
• Typed and sent transfusion to hospitals, labs centers, research facilities, and community blood banks.
• Applied test for blood group antigens, investigate abnormalities identifiable in the blood.
• Took care of blood collection and processing, draw and type blood, and perform per-transfusion screening.
• Called phlebotomy technicians.
• Worked in the lab hospital under the guidance of a medical or clinical laboratory technologist.
• Collected, label and prepare blood, plasma and other components for transfusions.
• Interacted consistently with the public.
• Conducted interviews and testing samples to screen potential donors.